Retail Team Lead - Sales & Service

AS Watson Group; Malaysia; Sur place; MYR 36 000 - 60 000; Plein temps

Résumé du poste

AS Watson Group is seeking a retail manager to drive daily store operations and sales performance. You will lead a small team, ensure high customer service standards, and work closely with the Store Manager to recruit staff and maintain stock levels.

This role requires a proactive mindset and strong communication abilities. Applicants should have a Diploma/Degree or SPM with relevant retail management experience, and be able to work shifts, weekends, and public holidays.

Qualifications

• Must have good communication and interpersonal skills.
• Experience in retail management or an equivalent role.
• Able to work in a fast-paced, customer-focused environment.
• Energetic, proactive and able to lead a small team.

Responsabilités

• Achieve sales targets and ensure customer satisfaction.
• Instil a high standard of friendly, professional customer service.
• Collaborate with Store Manager to recruit and manage sales staff.
• Maintain efficient in-store teamwork and store operations.
• Ensure stock levels are sufficient and store is well organized.
• Manage staff scheduling and shift coverage.

Connaissances

Communication skills

Interpersonal skills

Customer service

Formation

Diploma/ Degree in any field

SPM with retail manager experience

Description du poste

AS Watson Group is seeking a retail manager to drive daily store operations and sales performance. You will lead a small team, ensure high customer service standards, and work closely with the Store Manager to recruit staff and maintain stock levels.

This role requires a proactive mindset and strong communication abilities. Applicants should have a Diploma/Degree or SPM with relevant retail management experience, and be able to work shifts, weekends, and public holidays.