Retail Team Lead – Sales & Service

AS Watson Group; Malaysia; On-site; MYR 40,000 - 60,000; Full time

Job summary

AS Watson Group is hiring in Malaysia to support store operations as a Retail Supervisor. You will assist the store manager with staff rosters, hiring, leave and welfare, and disciplinary issues while driving customer service and selling skills across the team.

You will also help develop strategies to meet sales targets, motivate staff through training, and generate key reports on turnover, sales and inventory to keep operations efficient and profitable.

Qualifications

• Possess pleasant personality and good communication skills.
• Able to work retail hours, including weekends and public holidays.
• Full/ Part-Time positions available.

Responsibilities

• Assist store manager in hiring and managing staffs' duty roaster, leave, welfare, disciplinary issues.
• Motivate and train staffs on company policy, SOP, customer service and selling skills.
• Develop strategies to achieve sales targets.
• Generate reports such as staff turnover, sales and inventory levels.

Skills

Pleasant personality

Good communication skills

Education

SPM / STPM / A Level / Pre-U

Professional Certificate in any field

Job description

AS Watson Group is hiring in Malaysia to support store operations as a Retail Supervisor. You will assist the store manager with staff rosters, hiring, leave and welfare, and disciplinary issues while driving customer service and selling skills across the team.

You will also help develop strategies to meet sales targets, motivate staff through training, and generate key reports on turnover, sales and inventory to keep operations efficient and profitable.