Retail Store Leader & Team Growth Manager

Apple Inc.; Putrajaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Apple Inc. in Malaysia is seeking an experienced Store Manager to lead and develop a high-performing team, delivering exceptional customer experiences while achieving store priorities.

You will recruit, train, and coach staff, and actively participate in Floor Leadership to interact with customers and team members throughout the store. The role drives business priorities through operational planning, upholds company policies, protects assets, and fosters an inclusive, diverse work environment.

Qualifications

• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store.
• Have experience leading others in retail, sales, or a related field.
• Be proficient in English and the local language, both written and spoken.

Responsibilities

• Lead a team, developing and empowering each team member to learn, grow, and achieve performance and developmental goals.
• Assist with recruiting, training, developing, and retaining a diverse, high-performing team.
• Actively participate in Floor Leadership by interacting with team members and customers throughout the store, modeling what good looks like, and making sure that business priorities are met and exceptional customer service is delivered.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within assigned functional areas.
• Maintain and uphold company policies and procedures, and protect all company assets, including confidential business, customer, team member, and financial information.
• Perform other tasks as needed.
• Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.
• Demonstrate Apple's values of inclusion and diversity in daily activities.

Job description

Apple Inc. in Malaysia is seeking an experienced Store Manager to lead and develop a high-performing team, delivering exceptional customer experiences while achieving store priorities.

You will recruit, train, and coach staff, and actively participate in Floor Leadership to interact with customers and team members throughout the store. The role drives business priorities through operational planning, upholds company policies, protects assets, and fosters an inclusive, diverse work environment.