Retail Team Lead: Sales Growth & Staff Coach

AS Watson Group; Selangor; On-site; MYR 33,000 - 56,000; Full time

Job summary

A leading retail company in Malaysia is seeking candidates for various positions to assist store management in diverse functions. Responsibilities include managing staff duties, motivating teams, achieving sales targets, generating sales reports, and ensuring customer satisfaction. Candidates should possess good communication and interpersonal skills along with necessary educational qualifications. Full-time and part-time roles are available in a dynamic retail environment.

Qualifications

• Pleasant personality is essential.
• Must be able to work retail hours including weekends and public holidays.

Responsibilities

• Assist store manager with staffing and disciplinary issues.
• Motivate and train staff on company policies and customer service skills.
• Develop strategies to achieve sales targets.
• Generate necessary reports on staffing and inventory.
• Provide professional service to customers.

Skills

Good communication skills

Interpersonal skills

Adaptability

Result-oriented

Education

SPM / STPM / 'A' Level / Pre-U

Professional Certificate in any field

Job description

Responsibilities:

• Assist store manager in hiring & managing staffs' duty roster, leave, welfare, disciplinary issues.
• Motivate & train staffs on company's policy, SOP, customer service & selling skills.
• Come up with strategy to achieve sales target.
• Generate & provide necessary reports as required (staff turnover, sales, inventory level, etc).
• Provide professional services to customers.

Education & Experience:

• Possess pleasant personality and good communication skills.
• Candidate must possess at least a SPM /STPM/"A" Level/Pre-U, Professional Certificate in any field.
• Good interpersonal & follow-up skill, adaptable and result oriented.
• Able to work retail hours (includes weekends and public holidays).
• Full/ Part-Time positions available.