Store Leader: Drive Sales & Customer Experience

Maxis; Selangor; On-site; MYR 60,000 - 100,000; Full time

Job summary

Maxis is seeking a dynamic Store Manager to lead the Maxis Center in Alamanda, delivering an unmatched customer experience and driving a high‑performance retail culture.

You will oversee store performance, coach the team, manage inventory and cash, execute sales and service strategies, ensure SOP compliance, and foster an innovative, customer‑centric environment. This role reports to regional retail leadership and participates in audits and risk controls.

Responsibilities

• Drive store performance to meet and exceed all sales and service KPIs.
• Lead, coach, and develop the store team to achieve targets and foster a positive culture.
• Manage all aspects of store operations, including inventory, cash management, and compliance.
• Execute sales and service strategies to enhance customer experience and drive revenue.
• Ensure strict adherence to all company SOPs, security policies, and audit requirements.
• Create an innovative and customer-centric environment in the store.

Job description

Maxis is seeking a dynamic Store Manager to lead the Maxis Center in Alamanda, delivering an unmatched customer experience and driving a high‑performance retail culture.

You will oversee store performance, coach the team, manage inventory and cash, execute sales and service strategies, ensure SOP compliance, and foster an innovative, customer‑centric environment. This role reports to regional retail leadership and participates in audits and risk controls.