Retail Shop Assistant — Smooth Ops & Customer Experience

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

KK Supermart is seeking a Shop Assistant to keep store operations running smoothly and deliver a positive shopping experience for customers.

You will assist with daily store operations, manage stock, maintain displays, and operate the POS system. The role requires flexibility to work weekends, evenings, and public holidays, with opportunities for growth and responsibility within the team.

Qualifications

• Bachelor’s Degree is an advantage.
• 1–3 years of retail experience preferred.
• Supervisory or team-leading experience is a plus.
• Good communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Comfortable using POS systems and basic computer applications.
• Able to work flexible shifts, weekends, evenings, and public holidays.
• Possess own transportation.

Responsibilities

• Assist with daily store operations and ensure everything is well organized.
• Receive and check incoming goods and ensure merchandise is recorded correctly.
• Arrange and replenish products on shelves and maintain proper product displays.
• Assist with stock checks, inventory handling, and return of goods.
• Keep the store clean, neat, safe, and customer-ready.
• Operate the POS system, equipment, and machinery according to company guidelines.
• Take responsibility for the proper care of store equipment and company assets.
• Attend to customers professionally and assist with their needs.
• Support the team during promotions, stock counts, peak hours, and other store activities.
• Respond appropriately to emergencies and report issues to the relevant person in charge.
• Help maintain the professional image and service standards of KK Supermart.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

Bachelor's degree

Tools

POS system

MS Office

Job description

KK Supermart is seeking a Shop Assistant to keep store operations running smoothly and deliver a positive shopping experience for customers.

You will assist with daily store operations, manage stock, maintain displays, and operate the POS system. The role requires flexibility to work weekends, evenings, and public holidays, with opportunities for growth and responsibility within the team.