Retail Shop Assistant — Customer-Focused, Flexible Shifts

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 20,000 - 27,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a dedicated Shop Assistant for KK Super Mart Chow Kit, Jalan Putra. The role supports daily store operations, handles stock and merchandising, assists customers, and ensures a safe, welcoming shopping environment.

Ideal candidates have 1–3 years in retail, good communication and teamwork, and flexibility to work shifts including evenings and weekends. Ownership of transport is preferred.

Qualifications

• Bachelor’s Degree is an added advantage.
• 1–3 years of retail experience preferred.
• Previous supervisory or team-leading experience is a plus.
• Strong communication and interpersonal skills.
• Good teamwork and leadership abilities.
• Comfortable using POS systems and basic computer applications.
• Flexible to work shifts, evenings, weekends and public holidays.
• Possess own transportation.

Responsibilities

• Ensure merchandise is received, checked, recorded, arranged and returned correctly.
• Maintain proper stock levels and assist with inventory-related activities.
• Replenish shelves and ensure products are neatly displayed.
• Keep the store clean, tidy, organized and safe for customers and staff.
• Operate POS systems and store equipment according to company procedures.
• Handle company property, equipment, merchandise and other assets with care.
• Provide friendly, helpful and professional customer service.
• Assist customers with product enquiries and general requests.
• Support store operations during promotions, stock counts, peak periods and other activities.
• Respond appropriately to emergencies and promptly report incidents when required.
• Follow all company policies, safety procedures and operational guidelines.
• Help maintain the positive image and reputation of KK Supermart.

Skills

Customer service

Communication skills

Teamwork

Leadership

POS handling

Education

Bachelor's degree

Tools

POS systems

Basic computer applications

Job description

KK Group of Companies (Retail) is seeking a dedicated Shop Assistant for KK Super Mart Chow Kit, Jalan Putra. The role supports daily store operations, handles stock and merchandising, assists customers, and ensures a safe, welcoming shopping environment.

Ideal candidates have 1–3 years in retail, good communication and teamwork, and flexibility to work shifts including evenings and weekends. Ownership of transport is preferred.