Retail Sales Associate — Customer Service & Store Ops

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 26,000 - 36,000; Full time

Job summary

KK Group of Companies (Retail) is hiring a Shop Assistant (Full Time) for KK SUPER MART Pantai Dalam. The role covers daily store operations, stock handling, and delivering friendly customer service in a fast-paced retail environment.

The position requires 1–3 years of retail experience, good communication skills, and flexibility to work shifts, weekends, and holidays. Basic computer and POS knowledge are preferred, and owning transportation is a plus.

Qualifications

• Bachelor’s Degree is an added advantage.
• 1–3 years of retail experience preferred.
• Supervisory experience is an advantage.
• Good communication and interpersonal skills.
• Basic computer and POS knowledge.
• Able to work shifts, weekends, evenings, and public holidays.
• Possess own transportation.

Responsibilities

• Assist in daily store operations and ensure smooth outlet activities.
• Receive, inspect, record, arrange, replenish, and return merchandise.
• Assist with stock management and inventory checking.
• Maintain cleanliness, housekeeping, and proper store presentation.
• Operate POS systems and store equipment according to company procedures.
• Ensure proper care and security of company assets and merchandise.
• Provide friendly and professional customer service.
• Assist with emergencies and report incidents to the person in charge.
• Follow all company policies, operational procedures, and safety guidelines.
• Maintain KK Supermart’s brand image and service standards.

Skills

Communication

Interpersonal skills

POS knowledge

Time management

Education

Bachelor's degree (advantage)

Tools

POS systems

Job description

KK Group of Companies (Retail) is hiring a Shop Assistant (Full Time) for KK SUPER MART Pantai Dalam. The role covers daily store operations, stock handling, and delivering friendly customer service in a fast-paced retail environment.

The position requires 1–3 years of retail experience, good communication skills, and flexibility to work shifts, weekends, and holidays. Basic computer and POS knowledge are preferred, and owning transportation is a plus.