Retail Sales Specialist — Customer Experience Pro

Crocs, Inc.; Puchong; On-site; MYR 22,000 - 36,000; Full time

Job summary

Crocs, Inc. in Malaysia is seeking a capable Retail Associate to deliver outstanding consumer service in store operations. You will handle POS, stock, pricing and loyalty promotions while maintaining shop standards and customer experience.

Ideal candidates are 18+, with at least SPM/O Level, 1–2 years retail experience, fluent English, and basic MS Office skills. Rotational shifts including weekends/public holidays are required. Crocs offers a diverse, inclusive environment.

Qualifications

• At least 18 years old and eligible to work in Malaysia.
• Minimum 1–2 years of retail experience.
• Fluent in English; additional languages a plus.

Responsibilities

• Deliver outstanding service to customers in-store.
• Operate the POS system and process transactions accurately.
• Assist with stock replenishment, merchandising and pricing.
• Support loyalty programs and promotions to drive sales.
• Maintain clean, organized storefront and store presentation.

Skills

Customer service

Team collaboration

Retail environment

English proficiency

Sales-oriented

Education

SPM/O Level

Tools

POS system

Microsoft Word

Microsoft Excel

Job description

Crocs, Inc. in Malaysia is seeking a capable Retail Associate to deliver outstanding consumer service in store operations. You will handle POS, stock, pricing and loyalty promotions while maintaining shop standards and customer experience.

Ideal candidates are 18+, with at least SPM/O Level, 1–2 years retail experience, fluent English, and basic MS Office skills. Rotational shifts including weekends/public holidays are required. Crocs offers a diverse, inclusive environment.