Retail Sales Associate: Flexible Shifts & POS

Crocs; Puchong; On-site; MYR 28,000 - 47,000; Full time

Job summary

Crocs Malaysia is seeking an enthusiastic Retail Associate to deliver outstanding customer service and support in-store operations. You will engage customers, learn cross-department workflows, and help with stock, pricing, and promotions as part of a busy retail team.

The role requires 18+, with SPM/O Level, and 1–2 years in retail. English fluency is essential, additional languages a plus, and you’ll work a rotating schedule including weekends and holidays.

Qualifications

• Must be 18 years or older.
• Possess at least SPM / O Level or above.
• Minimum 1 to 2 years of working experience, preferably in retail.
• Fluent in English, proficiency of other language(s) will be an advantage.
• Flexible to work on rotational shift basis, including nights, Saturdays, Sundays and Public Holidays.
• Basic computer proficiency in Microsoft Word, Excel and Email and able to operate retail Point of Sale system.
• Desire to succeed in a high growth, fast-paced retail environment.

Responsibilities

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model.
• Proactively contribute to creating an enjoyable team environment that fosters the sharing of suggestions, ideas and concerns.
• Learn & assist in various departments within the store including consumer service, product knowledge and placement, visual presentation, and stock room management.
• Support team members in the daily execution of retail operations such as Point of Sale (POS) system management, stock replenishment, pricing and markdown processes, promotion of loyalty programs, and maintaining cleanliness and recovery standards.
• Leads by example and collaborate with Store Management to improve personal key performance indicators through sales-driven techniques.
• Adhere to Crocs, Inc. Asset Protection policies and procedures, including shortage prevention, inventory control, and compliance procedures.

Skills

Customer service

Retail experience

POS system

Microsoft Word/Excel

Fluent English

Education

SPM/O Level

Tools

POS software

Job description

Crocs Malaysia is seeking an enthusiastic Retail Associate to deliver outstanding customer service and support in-store operations. You will engage customers, learn cross-department workflows, and help with stock, pricing, and promotions as part of a busy retail team.

The role requires 18+, with SPM/O Level, and 1–2 years in retail. English fluency is essential, additional languages a plus, and you’ll work a rotating schedule including weekends and holidays.