Retail Sales Pro | Upsell & Merchandising Expert

Clarks; Kuala Lumpur; In loco; MYR 22.000 - 36.000; Tempo pieno

Descrizione del lavoro

Clarks in Kuala Lumpur is seeking a store associate to demonstrate and promote products, engage customers, and maintain brand standards. You will identify interested buyers, explain promotions, and upsell where possible.

Responsibilities include accurate sales recording, shelf replenishment, and upholding visual merchandising guidelines. The role requires fluent English and Bahasa Malaysia (Mandarin a plus), with a focus on punctuality, grooming, and excellent customer service.

Competenze

• SPM level education required.
• Fluent in English and Bahasa Malaysia; Mandarin preferred.
• Retail experience or basic understanding of retail environment is a plus.

Mansioni

• Demonstrate and explain products to persuade customers to purchase.
• Identify qualified customers and provide product information.
• Deliver promotions and incentives to encourage purchases.
• Meet personal sales targets and contribute to team goals.
• Perform up-sell and cross-sell when opportunities arise.
• Record sales in the POS system accurately.
• Replenish shelves and maintain visual merchandising.

Conoscenze

Communication skills

Customer engagement

Self-discipline

Punctuality & grooming

Formazione

SPM level

Strumenti

Microsoft Office

POS / cashiering system

Descrizione del lavoro

Clarks in Kuala Lumpur is seeking a store associate to demonstrate and promote products, engage customers, and maintain brand standards. You will identify interested buyers, explain promotions, and upsell where possible.

Responsibilities include accurate sales recording, shelf replenishment, and upholding visual merchandising guidelines. The role requires fluent English and Bahasa Malaysia (Mandarin a plus), with a focus on punctuality, grooming, and excellent customer service.