Part-Time Sales Pro: Upsell & Customer Experience

Clarks Outlet; Subang Jaya; On-site; MYR 28,000 - 39,000; Full time

Benefits offered by this job

Employee discount

Job summary

Clarks Outlet in Subang Jaya, Malaysia, is seeking a customer-oriented sales associate to demonstrate footwear, assist customers, and drive sales. You will manage stock, uphold visual merchandising standards, and deliver excellent service to shoppers and vendors alike.

Ideal candidates will be fluent in English and Bahasa Malaysia, with Mandarin as a plus. Basic retail knowledge and grooming discipline are essential, with a focus on hitting personal targets and maintaining store standards.

Qualifications

• Educated to SPM level.
• Fluent in English and Bahasa Malaysia; Mandarin would be a plus.
• Basic knowledge of retail operating environment.
• Retail management and store operation.
• Footwear industry experience would help.
• Basic visual merchandising.
• Housekeeping standards.

Responsibilities

• Demonstrate and explain products to persuade customers to purchase.
• Identify interested and qualified customers and provide product information.
• Articulate promotions and incentives to educate customers.
• Deliver sell-through to meet personal sales targets.
• Up-sell and cross-sell where opportunities arise.
• Record sales via the POS system.
• Replenish shelves and adhere to visual merchandising guidelines.
• Keep areas neat and perform general housekeeping.
• Provide excellent service to customers and vendors.
• Perform stock checks and counts as instructed.
• Execute visual merchandising guidelines.
• Observe punctuality and grooming standards.
• Ensure store security and report breaches when necessary.
• Attend to customer feedback and complaints and upscale where needed.

Skills

Good communication

Engage customers

Punctuality

Grooming standards

Self-disciplined

Education

SPM level

Tools

Microsoft Office

POS system

Job description

Clarks Outlet in Subang Jaya, Malaysia, is seeking a customer-oriented sales associate to demonstrate footwear, assist customers, and drive sales. You will manage stock, uphold visual merchandising standards, and deliver excellent service to shoppers and vendors alike.

Ideal candidates will be fluent in English and Bahasa Malaysia, with Mandarin as a plus. Basic retail knowledge and grooming discipline are essential, with a focus on hitting personal targets and maintaining store standards.