Retail Sales Associate — Flexible Shifts, Customer Focus

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; Vor Ort; MYR 20.000 - 31.000; Vollzeit

Zusammenfassung

FamilyMart Malaysia is seeking a proactive Retail Sales Assistant to support daily store operations and collaborate with the supervisor to deliver efficient service.

You will greet customers, respond to needs, upsell products, process orders, handle POS transactions, and maintain cleanliness and safety. Willingness to work shifts, including weekends/public holidays, and to relocate between locations is required.

Qualifikationen

• Minimum SPM qualification or relevant retail experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of retail or customer service experience.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Aufgaben

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Kenntnisse

Customer service

Cash handling

Bahasa Malaysia

English

Shift willingness

Positive attitude

Ausbildung

SPM qualification

Tools

POS system

Jobbeschreibung

FamilyMart Malaysia is seeking a proactive Retail Sales Assistant to support daily store operations and collaborate with the supervisor to deliver efficient service.

You will greet customers, respond to needs, upsell products, process orders, handle POS transactions, and maintain cleanliness and safety. Willingness to work shifts, including weekends/public holidays, and to relocate between locations is required.