Retail Sales Assistant — Fast-Paced Convenience Store

QL Maxincome Sdn Bhd (FamilyMart); Subang Jaya; On-site; MYR 17,000 - 23,000; Full time

Job summary

FamilyMart Malaysia is seeking a Retail Sales Assistant to support daily store operations, assist customers, and upsell products. Willingness to work at various retail locations and on shift, including weekends and public holidays, is essential.

Prior retail or customer service experience is preferred, with strong Bahasa Malaysia and English communication skills. The role emphasizes maintaining store cleanliness, stock replenishment, and adherence to food handling SOPs while delivering friendly,

Qualifications

• Minimum SPM qualification or relevant retail working experience.
• Able to communicate effectively in Bahasa Malaysia and English.
• Preferably 1-2 years of working experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to be based at retail locations and transfer to other locations when needed.
• Able to work on a shift basis, including weekends and public holidays.

Responsibilities

• Ensure smooth and efficient retail operations in collaboration with the immediate supervisor.
• Deliver excellent customer service and respond promptly to customer needs.
• Introduce, promote, and upsell products to customers.
• Handle customer food orders and ensure preparation and disposal processes comply with food handling SOPs.
• Operate the cash register accurately for both cash and credit card transactions, in accordance with company policies and procedures.
• Assist in maintaining store cleanliness, safety, and overall housekeeping standards.
• Responsible for stock replenishment to ensure product availability at all times.

Skills

Bahasa Malaysia

English

Education

SPM qualification

Job description

FamilyMart Malaysia is seeking a Retail Sales Assistant to support daily store operations, assist customers, and upsell products. Willingness to work at various retail locations and on shift, including weekends and public holidays, is essential.

Prior retail or customer service experience is preferred, with strong Bahasa Malaysia and English communication skills. The role emphasizes maintaining store cleanliness, stock replenishment, and adherence to food handling SOPs while delivering friendly,