Retail Assistant — Flexible Shifts, Customer Service Pro

QL Maxincome Sdn Bhd (FamilyMart); Ipoh; On-site; MYR 22,000 - 33,000; Full time

Job summary

FamilyMart Malaysia in Greentown, Ipoh is seeking a friendly Retail Assistant to support smooth daily store operations. You will assist customers, upsell products, handle food orders, and maintain cleanliness and safety standards.

The role requires shift work, including weekends and public holidays, and may involve transfer to other FamilyMart locations. Ideal candidates hold a minimum SPM qualification, with 1–2 years in retail or customer service, and are fluent in Bahasa Malaysia and English.

Qualifications

• Minimum SPM qualification or retail experience.
• Proficient in Bahasa Malaysia and English.
• Preferably 1–2 years in retail or customer service.

Responsibilities

• Deliver excellent customer service and respond to customer needs.
• Upsell and promote products to customers.
• Handle food orders according to SOP and ensure proper disposal.
• Operate cash register for cash and card transactions per policy.
• Maintain store cleanliness, safety, and housekeeping.
• Ensure product availability through stock replenishment.
• Be based at retail locations and willing to transfer between locations.
• Work on shifts, including weekends and public holidays.

Skills

Bahasa Malaysia

English

Education

SPM or equivalent

Job description

FamilyMart Malaysia in Greentown, Ipoh is seeking a friendly Retail Assistant to support smooth daily store operations. You will assist customers, upsell products, handle food orders, and maintain cleanliness and safety standards.

The role requires shift work, including weekends and public holidays, and may involve transfer to other FamilyMart locations. Ideal candidates hold a minimum SPM qualification, with 1–2 years in retail or customer service, and are fluent in Bahasa Malaysia and English.