Retail Sales Associate — Customer Experience Pro

CG Computers Sdn Bhd; Penang; On-site; MYR 20,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Vision insurance

Job summary

CG Computers Sdn Bhd is seeking a Retail Sales Associate in Malaysia to deliver friendly customer service, promote products, and process transactions. You will greet shoppers, assess needs, explain features and pricing, and drive sales while maintaining a welcoming store environment.

The role requires basic English and Bahasa Malaysia, with willingness to work shifts, weekends, and holidays. Fresh graduates are welcome, and opportunities for promotion are available.

Qualifications

• SPM or higher education is required or welcomed.
• - Basic English and Bahasa Malaysia communication skills are needed.

Responsibilities

• Greet customers promptly and professionally upon entering the store.
• Understand customer needs and recommend appropriate products or solutions.
• Explain product features, pricing, promotions and after-sales services clearly.
• Upsell and cross-sell products to maximize sales value.
• Handle inquiries, complaints and feedback courteously and effectively.
• Operate POS systems for billing, payments and returns.
• Assist in stock receiving, replenishment and inventory management.
• Maintain attractive store displays and cleanliness at all times.
• Achieve individual and store sales targets and KPIs.
• Participate in campaigns, promotions and product launches.

Skills

Customer focus

Communication skills

Numeracy skills

Retail operations knowledge

Education

SPM or above

Tools

POS systems

Job description

CG Computers Sdn Bhd is seeking a Retail Sales Associate in Malaysia to deliver friendly customer service, promote products, and process transactions. You will greet shoppers, assess needs, explain features and pricing, and drive sales while maintaining a welcoming store environment.

The role requires basic English and Bahasa Malaysia, with willingness to work shifts, weekends, and holidays. Fresh graduates are welcome, and opportunities for promotion are available.