Customer-Focused Retail Sales Associate

CG Computers Sdn Bhd; Lunas; On-site; MYR 20,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Vision insurance

Job summary

CG Computers Sdn Bhd in Malaysia is seeking a Retail Sales Associate to deliver excellent customer service, drive sales, and keep the store clean and inviting. You will engage customers, understand their needs, and recommend suitable products across Switch, Urban Republic, and partner brands.

The role involves greeting customers, explaining features and prices, processing transactions on POS, handling inquiries, and supporting stock and visual merchandising.

Qualifications

• SPM or higher education
• Prior retail, sales or customer service experience is an advantage
• Fresh graduates welcome to apply

Responsibilities

• Greet customers promptly and professionally upon entering the store.
• Understand customer needs and recommend appropriate products or solutions.
• Explain product features, pricing, promotions, and after-sales services clearly.
• Upsell and cross-sell products to maximize sales value.
• Handle customer inquiries, complaints, and feedback courteously and effectively.
• Provide accurate information to build trust and long-term relationships.
• Operate point-of-sale (POS) systems for billing, payments, and returns.
• Ensure correct handling of cash, cards, and digital payments.
• Assist in stock receiving, replenishment, and inventory management.
• Ensure merchandise is displayed according to visual merchandising standards.

Skills

English

Bahasa Malaysia

Customer service

Communication

Teamwork

Store operations

Education

SPM and above

Tools

POS systems

Job description

CG Computers Sdn Bhd in Malaysia is seeking a Retail Sales Associate to deliver excellent customer service, drive sales, and keep the store clean and inviting. You will engage customers, understand their needs, and recommend suitable products across Switch, Urban Republic, and partner brands.

The role involves greeting customers, explaining features and prices, processing transactions on POS, handling inquiries, and supporting stock and visual merchandising.