Retail Store Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Cyberjaya; On-site; MYR 28,000 - 50,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring to oversee daily store operations and ensure compliance with company policies and standards. You will forecast, plan, order and stock merchandise to maintain stock availability, guide the retail operations team, and act as deputy to the Store Manager when needed.

This role requires shift work including weekends. Candidates should have at least SPM or retail experience, be bilingual in BM and English, and be willing to relocate and

Qualifications

• SPM qualification or retail experience.
• Clear communication in Bahasa Malaysia and English.
• 1–2 years in retail or customer service.
• Willing to relocate to other locations.
• Able to work shifts, weekends and public holidays.
• Own transport required.

Responsibilities

• Ensure daily store operations adhere to company policies and standards.
• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Efficiently use staff in retail operations to achieve objectives.
• Promote professionalism of staff in retail operations.
• Guide the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• Ensure store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Bilingual BM & English

Relocation willingness

Shift work

Education

SPM or higher

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring to oversee daily store operations and ensure compliance with company policies and standards. You will forecast, plan, order and stock merchandise to maintain stock availability, guide the retail operations team, and act as deputy to the Store Manager when needed.

This role requires shift work including weekends. Candidates should have at least SPM or retail experience, be bilingual in BM and English, and be willing to relocate and