Retail Store Operations Lead

QL Maxincome Sdn Bhd (FamilyMart); Johor; On-site; MYR 30,000 - 54,000; Full time

Job summary

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring a Store Supervisor for Johor. You will ensure daily store operations comply with policies, forecast and stock merchandise, and supervise staff to maintain high standards.

The role requires SPM or retail experience, bilingual BM and English, 1–2 years in retail, willingness to work shifts including weekends, and readiness to relocate to other outlets.

Qualifications

• SPM qualification or relevant retail experience.
• Clear communication in Bahasa Malaysia and English.
• 1–2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stocks availability at all times.
• Ensures effective and economic use of staff retail operations department to achieve its objectives.
• Promotes professionalism of staff in retail operation department.
• To guide and ensure the system for overall store activities in good order.
• Deputies to manage store in the absence of Store Manager.
• To ensure store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Skills

Bahasa Malaysia

English

Education

SPM qualification

Job description

FamilyMart Malaysia, operated by QL Maxincome Sdn Bhd, is hiring a Store Supervisor for Johor. You will ensure daily store operations comply with policies, forecast and stock merchandise, and supervise staff to maintain high standards.

The role requires SPM or retail experience, bilingual BM and English, 1–2 years in retail, willingness to work shifts including weekends, and readiness to relocate to other outlets.