Retail Manager: Lead Sales & Customer Experience

Darson Electronics Sdn Bhd; Masai; On-site; MYR 45,000 - 89,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunity

Be the part of local sports tours and,

Family-like work environment

Job summary

Darson Electronics Sdn Bhd is seeking a Retail Store Manager to lead daily store operations in Malaysia. You will drive sales, promote products, and deliver outstanding customer service to ensure a positive shopping experience.

Responsibilities include maintaining relationships with customers for repeat business, monitoring inventory, supporting merchandising, and processing transactions accurately using our POS system. Strong communication and teamwork are essential.

Qualifications

• Previous experience in retail sales or customer service is preferred.
• Strong communication and interpersonal skills.
• Ability to work well in a fast-paced environment and handle multiple tasks.
• Goal oriented with a proven track record of meeting or exceeding sales targets.
• At least 1 year of working experience.

Responsibilities

• Achieve sales target by promoting products and services to customers.
• Provide exceptional customer service to ensure a positive shopping experience.
• Build and maintain strong relationships with customers to encourage repeat business.
• Monitor inventory levels and replenish stock as needed.
• Assist in merchandising and visual display efforts to maximize sales opportunities.
• Process transactions accurately and efficiently using our Point-Of-Sale system.
• Stay up-to-date with product knowledge and industry trends to better serve customers.

Skills

Customer service

Communication

Interpersonal skills

Sales target achievement

Job description

Darson Electronics Sdn Bhd is seeking a Retail Store Manager to lead daily store operations in Malaysia. You will drive sales, promote products, and deliver outstanding customer service to ensure a positive shopping experience.

Responsibilities include maintaining relationships with customers for repeat business, monitoring inventory, supporting merchandising, and processing transactions accurately using our POS system. Strong communication and teamwork are essential.