Store Tech Project Lead: End-to-End Rollouts & UAT

AEON Co. (M) Bhd.; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

AEON Malaysia is seeking an IT Project Manager to lead end-to-end rollout of store technology across new and existing locations. The role involves coordinating rollout schedules, site readiness, and cross-functional teams to ensure timely delivery and successful production cutovers.

You will manage vendors, conduct UAT and pilot deployments, and drive post-implementation support with strict adherence to SLAs. A strong background in retail tech and stakeholder coordination is essential.

Qualifications

• Diploma/Degree in Information Technology, Computer Science, or related field.
• 3–5 years of hands-on experience as IT project manager / coordinator or similar role.
• Experience deploying and supporting store systems such as POS, SCO, Payment Systems, HHT, ESL, Weighing Scales, Price Checkers and Smart Trolleys.
• Strong project management covering planning, budgeting, procurement, implementation, rollout, vendor management, testing, training and operational handover.
• Experience managing large-scale store rollout projects involving multiple sites and vendors.
• Good understanding of retail business operations, store infrastructure, payment systems, and customer facing technologies will be added advantage

Responsibilities

• Lead end to end implementation and rollout of store technology projects across new and existing stores.
• Develop and manage rollout schedules, deployment plans, site readiness assessments and implementation milestones.
• Coordinate system change request activities, including hardware, delivery tracking, inventory management and deployment readiness.
• Manage vendors, contractors and internal teams to ensure timely delivery, installation, configuration, testing and commissioning of solutions.
• Lead User Acceptance Testing (UAT), pilot deployments and production cutover activities.
• Coordinate training programs and knowledge transfer sessions for store operations, support teams and end users.
• Ensure complete project documentation, including design documents, deployment records, test results, asset records and operational handover documents.
• Manage post implementation support, hand over to service desk, hypercare activities, issue resolution and vendor escalation to ensure service stability and SLA compliance.
• Monitor system performance, incident trends and service levels for deployed store solutions, driving continuous improvement initiatives where required.
• Work closely with Infrastructure, Network, Security, Application, and Business teams to ensure successful integration and operational readiness.

Skills

Project management

Vendor management

UAT

Training coordination

Education

Diploma/Degree in IT or Computer Science

Tools

POS systems

Self-Checkout (SCO)

Payment systems

HHT

ESL

Weighing scales

Price checkers

Smart trolleys

Job description

AEON Malaysia is seeking an IT Project Manager to lead end-to-end rollout of store technology across new and existing locations. The role involves coordinating rollout schedules, site readiness, and cross-functional teams to ensure timely delivery and successful production cutovers.

You will manage vendors, conduct UAT and pilot deployments, and drive post-implementation support with strict adherence to SLAs. A strong background in retail tech and stakeholder coordination is essential.