Retail Associate & Team Support Lead

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 36,000 - 58,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a capable Retail Assistant/Officer to support the Store Manager in daily store activities, inventory management, and customer service. You will help with stock replenishment, maintain merchandise presentation, and ensure store standards.

Strong teamwork and leadership are essential for successful shift coverage and store operations. You will also handle POS transactions, assist with promotions and stock takes, and report discrepancies or incidents while

Qualifications

• Bachelor’s Degree is an added advantage.
• 1–3 years of experience in retail or related industries preferred.
• Previous team-leading or supervisory experience is an advantage.

Responsibilities

• Support the Store Manager and retail team in managing daily store activities.
• Assist in receiving, checking, recording, organizing, and returning goods.
• Ensure stock availability through replenishment and inventory handling.
• Maintain product arrangement and visual presentation within the store.
• Monitor merchandise condition and report discrepancies.
• Keep outlet clean, organized, and presentable.
• Operate POS systems and store equipment according to company standards.
• Safeguard store assets and equipment.
• Serve customers professionally and assist with shopping needs.
• Support the team during busy periods, promotions, stock takes, and other activities.
• Report accidents, emergencies, losses, damages, or incidents to appropriate personnel.
• Comply with company policies, procedures, and safety requirements.

Skills

Team leadership

Customer service

Communication

POS knowledge

Attention to detail

Organizational skills

Shift flexibility

Transportation

Education

Bachelor’s degree (advantage)

Tools

POS system

Job description

KK Group of Companies (Retail) is seeking a capable Retail Assistant/Officer to support the Store Manager in daily store activities, inventory management, and customer service. You will help with stock replenishment, maintain merchandise presentation, and ensure store standards.

Strong teamwork and leadership are essential for successful shift coverage and store operations. You will also handle POS transactions, assist with promotions and stock takes, and report discrepancies or incidents while