Retail Team Lead — Inventory, Service & Flexible Hours

KK Group of Companies (Retail)

Kuala Lumpur

On-site

MYR 40,000 - 54,000

Full time

3 days ago
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Job summary

KK Group of Companies (Retail) in Kuala Lumpur is seeking a Store Supervisor to assist the Store Manager in daily outlet operations, oversee receiving, checking, recording, arranging and returning merchandise, and ensure a high standard of presentation.

You will monitor stock, support inventory counts, protect assets, deliver excellent customer service, handle issues, and coordinate staff while complying with safety guidelines.

Qualifications

  • SPM, Diploma, or equivalent; Bachelor’s Degree is an advantage.
  • 1–3 years of retail experience preferred.
  • Candidates with experience supervising staff or leading a retail team will have an advantage.
  • Strong communication, interpersonal, and leadership skills.
  • Good understanding of store operations and inventory handling.
  • Familiarity with POS systems and basic computer applications.
  • Willing to work flexible schedules, including weekends, evenings, and public holidays.
  • Possess own transportation.

Responsibilities

  • Assist the Store Manager/Supervisor in overseeing daily outlet operations.
  • Support the team in receiving, checking, recording, arranging, and returning merchandise.
  • Monitor stock availability and ensure timely replenishment of products.
  • Assist with inventory counts and report stock discrepancies when identified.
  • Ensure merchandise is properly displayed and the store maintains a high standard of presentation.
  • Monitor store cleanliness and housekeeping standards.
  • Ensure POS systems, equipment, and machinery are used correctly and safely.
  • Assist in protecting company assets and minimizing loss or damage.
  • Provide excellent customer service and handle customer enquiries professionally.
  • Support the team in handling operational issues, emergencies, and incidents.
  • Assist with staff coordination and daily task allocation when required.
  • Ensure compliance with company policies, procedures, and safety guidelines.
  • Maintain and promote the professional image of KK Supermart.

Skills

Leadership
Communication
Interpersonal skills
Stock management

Education

SPM/Diploma (Bachelor's advantageous)

Tools

POS systems
Basic computer applications

Job description

KK Group of Companies (Retail) in Kuala Lumpur is seeking a Store Supervisor to assist the Store Manager in daily outlet operations, oversee receiving, checking, recording, arranging and returning merchandise, and ensure a high standard of presentation.

You will monitor stock, support inventory counts, protect assets, deliver excellent customer service, handle issues, and coordinate staff while complying with safety guidelines.

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