Restaurant Operations Leader | Training, Sales & Service

Pegacorn Sdn Bhd; Ipoh; On-site; MYR 36,000 - 48,000; Full time

Job summary

Pegacorn Sdn Bhd, Ipoh, Malaysia, is seeking a Restaurant Manager for the Subway outlet. You will direct overall restaurant operations, supervise staff, and ensure food safety, cleanliness, and security standards are met.

You will oversee inventory, training, and local marketing initiatives to drive sales and maintain records. Exceptional customer service and strong leadership are essential for success in this role, with responsibilities spanning scheduling, staff development, and performance

Qualifications

• Proven ability to manage restaurant operations and staff.
• Experience coordinating inventory systems and stock management.
• Ability to analyze sales trends and justify actions to owners/managers.
• Capable of planning events and promotions.

Responsibilities

• Capable to perform and fulfill all basic essential functions and responsibilities of a Senior Sandwich Artist and Assistant Manager as outlined in their respective job descriptions.
• Be fully accountable and holds team responsible for the loss of money, bread, food and beverage products, damaged property due to mishandling and / or negligence.
• Be fully responsible of the safety and privacy of your assigned Employee ID. Sharing of Employee ID is prohibited.
• Completes and posts the staff work schedule according to business needs, ensuring high productivity.
• Maintains business records as outlined in the SUBWAY Operations Manual. Analyses business records to increase sales.
• Communicates changes of food preparations formulas, standards, etc to staff.
• Supports local and national marketing initiatives.
• Ensures that all local and national health and food safety codes are maintained, and company safety and security policies are followed.
• Recruits, awards and terminates staff as needed.
• Conducts quarterly or yearly appraisals as required.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Completes online coursework on the University of SUBWAY as directed.

Job description

Pegacorn Sdn Bhd, Ipoh, Malaysia, is seeking a Restaurant Manager for the Subway outlet. You will direct overall restaurant operations, supervise staff, and ensure food safety, cleanliness, and security standards are met.

You will oversee inventory, training, and local marketing initiatives to drive sales and maintain records. Exceptional customer service and strong leadership are essential for success in this role, with responsibilities spanning scheduling, staff development, and performance