Assistant Restaurant Manager - Lead Team & Drive Sales

Pegacorn Sdn Bhd; Kuala Lumpur; On-site; MYR 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Maternity leave

Opportunities for promotion

Cash-out facility before payday

Overtime pay

Performance bonus

Tips

Meal provided

Job summary

Pegacorn Sdn Bhd, operating Subway in Malaysia, seeks an Assistant Restaurant Manager to oversee daily restaurant operations, safety, and training. You will direct staff, manage inventories, and promote customer service excellence to drive sales.

Responsibilities include scheduling, enforcing food safety standards, coordinating marketing initiatives, and mentoring team to achieve KPIs. The role requires leadership and strong communication in a busy dining environment.

Qualifications

• Completes prior training and validation as per the syllables for Senior Sandwich Artist and Assistant Manager.
• Completes all Senior Sandwich Artist assigned courses / curriculum on University of Subway.
• Excels all level of skill qualification standards of a Sandwich Artist through Assistant Manager.
• Competent in managing the Restaurant and the team.
• Competent in managing inventory system and stock management.
• Able to present findings and provide reasonable justification to Area Managers / Owners for any inconsistencies in the WISR.
• Uses sales trend information obtained from the WISR or any other reporting platform, to drive sales for the restaurant.
• Submits invoices, orders and reports in a timely manner.
• Achieves KPIs set by Owner.
• Proficient in the following dimensions of management methods: Communication, Quality of Operations, Leadership.
• Must be able to co-ordinate multiple tasks while maintaining required standards of operation in daily restaurant activities.
• Must be able to determine applicability of experience and qualifications of job applicants.
• Must be able to draw on Operations experience and knowledge of SUBWAY’s procedures to recommend appropriate solutions to restaurant problems.
• Completes additional assigned courses / curriculum on University of Subway: Paperwork & Controls: Control Sheet and WISR Training

Responsibilities

• Capable to perform and fulfill all basic essential functions and responsibilities of a Senior Sandwich Artist and Assistant Manager as outlined in their respective job descriptions.
• Be fully accountable and holds team responsible for the loss of money, bread, food and beverage products, damaged property due to mishandling and / or negligence.
• Be fully responsible of the safety and privacy of your assigned Employee ID.
• Completes and posts the staff work schedule according to business needs, ensuring high productivity.
• Maintains business records as outlined in the SUBWAY Operations Manual. Analyses business records to increase sales.
• Communicates changes of food preparations formulas, standards, etc to staff.
• Supports local and national marketing initiatives.
• Ensures that all local and national health and food safety codes are maintained, and company safety and security policies are followed.
• Recruits, awards and terminates staff as needed.
• Conducts quarterly or yearly appraisals as required.
• Identifies and contacts prospective customers to promote sales.
• Plans special events and promotions.
• Completes online coursework on the University of SUBWAY as directed.

Skills

Staff management

Inventory management

Food safety knowledge

Leadership

Training staff

Customer service

Sales promotion

Scheduling

Budgeting

Communication

Problem solving

Security awareness

Health and safety compliance

Team coordination

Tools

SUBWAY procedures

Job description

Pegacorn Sdn Bhd, operating Subway in Malaysia, seeks an Assistant Restaurant Manager to oversee daily restaurant operations, safety, and training. You will direct staff, manage inventories, and promote customer service excellence to drive sales.

Responsibilities include scheduling, enforcing food safety standards, coordinating marketing initiatives, and mentoring team to achieve KPIs. The role requires leadership and strong communication in a busy dining environment.