Restaurant Manager: Lead Operations & Guest Experience

Pegacorn Sdn Bhd; Ipoh; On-site; MYR 56,000 - 78,000; Full time

Job summary

Pegacorn Sdn Bhd through Subway Klebang Ipoh is seeking a Restaurant Manager to lead all aspects of daily operations, ensure food safety, product preparation, cleanliness, and inventory control, and supervise staff. The role emphasizes exceptional customer service and strong leadership to drive sales and maintain standards.

You will recruit, train, schedule, monitor KPIs, coordinate local promotions, conduct staff appraisals, and collaborate with owners on budgeting, reporting, and safety

Qualifications

• Maintains food safety, product preparation and cleanliness standards.
• Manages inventory and money control systems.
• Recruits staff and oversees training program.
• Conducts staff appraisals and performance reviews.
• Keeps accurate business records and reports.

Responsibilities

• Perform and direct restaurant management activities.
• Ensure safety and security of staff and premises.
• Plan and schedule staff shifts and training.
• Promote local marketing initiatives and promotions.
• Maintain compliance with health and safety codes.
• Achieve KPIs and drive sales.

Skills

Leadership

Inventory management

Food safety

Customer service

Staff supervision

Job description

Pegacorn Sdn Bhd through Subway Klebang Ipoh is seeking a Restaurant Manager to lead all aspects of daily operations, ensure food safety, product preparation, cleanliness, and inventory control, and supervise staff. The role emphasizes exceptional customer service and strong leadership to drive sales and maintain standards.

You will recruit, train, schedule, monitor KPIs, coordinate local promotions, conduct staff appraisals, and collaborate with owners on budgeting, reporting, and safety