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PAYED FRIED CHICKEN is seeking a hands-on management professional to oversee daily outlet operations in a fast-paced F&B environment. You will lead a crew, coordinate shifts, and ensure service standards are consistently met.
The role emphasizes training, SOP adherence, stock checks, and proactive problem-solving. You will drive performance, motivate staff, and foster teamwork while delivering friendly customer service.
This is a management position in the F&B and restaurant industry, responsible for ensuring smooth daily outlet operations and leading a team of crew members.
Key responsibilities
Ensure daily outlet operations run smoothly
Manage and supervise crew during shifts
Prepare work schedules and assign crew tasks
Provide briefings to crew regarding operations and daily tasks
Conduct monthly meetings with crew for sharing, feedback and improvements
Guide and help train crew
Ensure SOP, cleanliness and service standards are adhered to
Help ensure stock and operational requirements are always sufficient
Handle customer inquiries or complaints professionally
Monitor sales and outlet performance
About you
Experience in F&B or restaurant industry
Experience as Manager, Assistant Manager or Supervisor is an advantage
Good communication and leadership skills
Able to work in teams and work shifts
Responsible, disciplined and positive attitude
Team player who can guide and motivate crew
Friendly with good communication
Able to solve problems calmly
Willing to learn and grow with the company