Remote Sales & Logistics Coordinator - Malaysia

Balchem; Klang City; On-site; MYR 50,000 - 75,000; Full time

Job summary

A logistics and customer service company in Klang City seeks a talented individual to oversee customer service operations and logistics planning. This role involves managing customer accounts, coordinating logistics activities, and using ERP systems for effective delivery. Ideal candidates should have proven experience in similar roles, possess strong communication skills, and be fluent in Bahasa Malaysia, English, and Mandarin. A Bachelor's degree in a related field is preferred. Join a team dedicated to customer satisfaction and operational efficiency.

Qualifications

• Proven experience in customer service and logistics planning roles.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.

Responsibilities

• Oversee customer service operations as the primary contact for customers.
• Plan and optimize logistics processes including shipment schedules.
• Support implementation of new technologies and processes.

Skills

Fluent in Bahasa Malaysia

Fluent in English

Fluent in Mandarin

Proficient in MS Word

Proficient in MS Excel

Proficient in MS Outlook

Proficient in MS PowerPoint

Education

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Bachelor's degree in Business Administration

Tools

ERP Systems (D365)

CRM Software

Job description

A logistics and customer service company in Klang City seeks a talented individual to oversee customer service operations and logistics planning. This role involves managing customer accounts, coordinating logistics activities, and using ERP systems for effective delivery. Ideal candidates should have proven experience in similar roles, possess strong communication skills, and be fluent in Bahasa Malaysia, English, and Mandarin. A Bachelor's degree in a related field is preferred. Join a team dedicated to customer satisfaction and operational efficiency.