Customer Services Lead — Logistics & Shipments Coordination

OOCL Logistics; Petaling Jaya; On-site; MYR 33,480 - 66,960; Full time

Job summary

A logistics and supply chain company in Petaling Jaya is seeking a professional responsible for managing customer interactions and ensuring excellent service during logistics operations. The ideal candidate will have a degree in Business Administration, Logistics, or a related field, coupled with relevant experience in shipping and logistics. Key responsibilities include handling CCP permit declarations, coordinating trucking, and ensuring compliance with company policies. Proficiency in English and good computer skills are essential.

Qualifications

• Candidate must have a degree in relevant fields.
• Experience in shipping and logistics is essential.
• Proficient in English communication.

Responsibilities

• Manage customer interactions and logistics operations.
• Handle CCP permit declarations for compliance.
• Coordinate Container Trucking for cargo.

Skills

Customer service

Logistics knowledge

Multitasking

Interpersonal skills

Education

Degree in Business Administration, Logistics, or related field

Tools

Computer skills

Job description

A logistics and supply chain company in Petaling Jaya is seeking a professional responsible for managing customer interactions and ensuring excellent service during logistics operations. The ideal candidate will have a degree in Business Administration, Logistics, or a related field, coupled with relevant experience in shipping and logistics. Key responsibilities include handling CCP permit declarations, coordinating trucking, and ensuring compliance with company policies. Proficiency in English and good computer skills are essential.