Remote HR Service Delivery Analyst - Payroll & Onboarding

Stanley Black & Decker, Inc.; Malaysia; Hybrid; MYR 45,000 - 73,000; Full time

Job summary

Stanley Black & Decker, Inc. is seeking an HR Shared Services Agent in Malaysia to deliver payroll, onboarding, terminations and data management in line with SLAs and KPIs. This role may involve collaboration across global teams and time zones, with hybrid work options.

You will work with internal teams and payroll providers to ensure accurate inputs, support compliance and audits, and maintain confidential employee records while handling inquiries professionally.

Qualifications

• Bachelor's degree in Human Resources or related field.
• 1-2 years HR experience with payroll, customer service and QA.
• Experience with HR Shared Services is preferred.

Responsibilities

• Support end-to-end payroll administration and HR data changes.
• Collaborate with internal teams and external payroll providers to validate inputs and generate reports.
• Support compliance, audits, reconciliations, and year-end activities.
• Maintain accurate employee data and respond to HR inquiries with discretion.

Skills

Payroll

HR Shared Services

Data management

Customer service

Education

Bachelor's degree in Human Resources

Tools

Workday

ServiceNow

Job description

Stanley Black & Decker, Inc. is seeking an HR Shared Services Agent in Malaysia to deliver payroll, onboarding, terminations and data management in line with SLAs and KPIs. This role may involve collaboration across global teams and time zones, with hybrid work options.

You will work with internal teams and payroll providers to ensure accurate inputs, support compliance and audits, and maintain confidential employee records while handling inquiries professionally.