Regional Retail Leader — Multi-Store Growth & Ops

Fairview International School; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

3cat, headquartered in Kuala Lumpur, seeks a hands-on Retail Area Manager to lead multiple outlets across the region. You’ll own regional performance, drive sales, maintain standards, and guide store openings with a focus on high-impact results.

This role emphasizes leadership, commercial rigor, and the use of digital tools to improve reporting and decision-making while traveling to ensure consistency across locations.

Qualifications

• Experience leading multiple outlets and driving regional sales targets.
• Ability to manage end-to-end store openings and expansions.
• Strong data-driven mindset to improve performance and reporting.

Responsibilities

• Drive regional sales and profitability across outlets.
• Oversee daily operations and ensure SOPs are met.
• Lead end-to-end store openings and renovations; ensure staffing.
• Recruit, coach, and develop Outlet Managers with accountability.
• Manage regional stock movement and minimize discrepancies.
• Champion high customer service standards and resolve escalations.
• Deliver data-driven insights to HQ and streamline processes.

Skills

Retail leadership

Multi-store operations

Sales & profitability

Data-driven decision making

Travel for work

Team development

AI tools

Autonomy

Tools

AI tools

Job description

3cat, headquartered in Kuala Lumpur, seeks a hands-on Retail Area Manager to lead multiple outlets across the region. You’ll own regional performance, drive sales, maintain standards, and guide store openings with a focus on high-impact results.

This role emphasizes leadership, commercial rigor, and the use of digital tools to improve reporting and decision-making while traveling to ensure consistency across locations.