Regional IT Support Specialist: Systems & Network Expert

DSV Air & Sea (Freight) Sdn. Bhd.; Skudai; On-site; MYR 42,000 - 66,000; Full time

Job summary

DSV Air & Sea (Freight) Sdn. Bhd. is seeking an IT Specialist to support regional IT services in Malaysia. The role includes managing IT operations, vendor coordination, and end-user support to ensure a reliable digital environment for the business.

You will work with global and regional IT teams, handle deployment activities, and ensure compliance with group policies. A bachelor's degree or diploma and at least 1 year of IT experience are required.

Qualifications

• Bachelor's Degree or Diploma in Information Technology, Information Systems, Computer Science, or a related field.
• Minimum one (1) year of relevant experience in IT Support or a related IT role.
• Good knowledge of hardware troubleshooting and Windows operating systems.
• Basic knowledge of network troubleshooting and IT infrastructure would be an advantage.
• Good problem-solving and analytical skills.
• Service-oriented with good interpersonal and communication skills.
• Ability to work independently as well as collaboratively within a team.
• Commitment to complying with IT policies, security standards, best practices, and the DSV Group Code of Conduct.

Responsibilities

• Support IT operations, network resources, systems and end-user support.
• Coordinate with vendors and ensure proper licensing and compliance of IT assets.
• Provide technical support via Incident Management system and administer user accounts and devices.
• Assist in IT deployment and implementation activities and test IT solutions.
• Track project milestones and provide updates to management.

Skills

Hardware troubleshooting

Windows operating systems

Network troubleshooting

Analytical skills

Communication skills

Independent worker

Team collaboration

Problem-solving

Education

Bachelor's Degree or Diploma in Information Technology/IS/CS

Job description

DSV Air & Sea (Freight) Sdn. Bhd. is seeking an IT Specialist to support regional IT services in Malaysia. The role includes managing IT operations, vendor coordination, and end-user support to ensure a reliable digital environment for the business.

You will work with global and regional IT teams, handle deployment activities, and ensure compliance with group policies. A bachelor's degree or diploma and at least 1 year of IT experience are required.