Regional IT Deployment Services Leader

Segment (Twilio)

Petaling Jaya

Hybrid

MYR 300,000 - 420,000

Full time

14 days+
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Benefits offered by this job

Global Family Leave
Medical coverage
Employee stock ownership
Hybrid work arrangement
Career development

Job summary

Schneider Electric in Malaysia is seeking an experienced Regional Manager to lead the operational execution of EcoStruxure IT Deployment Services across the region. You will own regional performance, resource planning, revenue growth, delivery excellence, and customer success while guiding a team of technical consultants and solution experts.

The role requires strong leadership, financial accountability, customer engagement, and the ability to build a high-performing team that delivers

Qualifications

  • Experience leading regional deployment services and teams.
  • Strong delivery leadership and customer engagement.
  • Proven ability to drive revenue growth and service adoption.

Responsibilities

  • Own regional services delivery performance, margins, profitability and operational execution.
  • Drive resource planning, utilization, forecasting, and workforce capacity management.
  • Ensure projects are delivered on time, within scope, and according to quality standards.
  • Manage operational KPIs such as backlog health, delivery performance, and customer satisfaction metrics.
  • Lead resolution of delivery escalations and complex customer situations.

Skills

DCIM & EcoStruxure IT
Enterprise software deployment
Digital infrastructure ops
Resource management
Leadership & team development
Partner-led delivery
APIs & integrations

Job description

Schneider Electric in Malaysia is seeking an experienced Regional Manager to lead the operational execution of EcoStruxure IT Deployment Services across the region. You will own regional performance, resource planning, revenue growth, delivery excellence, and customer success while guiding a team of technical consultants and solution experts.

The role requires strong leadership, financial accountability, customer engagement, and the ability to build a high-performing team that delivers

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