Regional General Manager (Facilities Management)

Randstad; Kuala Lumpur; On-site; MYR 180,000 - 300,000; Full time

Job summary

Jora Malaysia is seeking a Regional General Manager (Facilities Management) to lead end-to-end facilities services across multiple sites, driving growth and ensuring top-tier service delivery. You will oversee budgets, vendor relationships, and performance across hard and soft services while maintaining safety and quality compliance.

The role requires leading diverse teams, delivering data-driven reviews to executives, and expanding service offerings within existing accounts.

Qualifications

• Bachelor’s Degree in Engineering (Mechanical/Electrical), Facilities Management, or an equivalent combination of relevant education and hands-on experience.
• 8 to 12 years of progressive Facilities Management experience, with a proven track record in multi-site or multi-client portfolio operations and leadership roles.
• Demonstrated capability in leading, coaching, and retaining high-performing operational and engineering teams.
• Solid background in Integrated Facilities Management, SLA/KPI delivery, vendor management, and statutory/QHSE compliance.
• Excellent communication, analytical, and problem-solving skills, with the ability to handle complex and sensitive operational matters effectively.
• Strong leadership drive with a focus on continuous improvement and achieving positive operational and financial outcomes.
• Proficient in Microsoft Office; hands-on familiarity with CMMS or CAFM systems is an added advantage.

Responsibilities

• Formulate and execute growth strategies aligned with market opportunities and organizational goals.
• Maintain complete P&L accountability, driving revenue targets, budgeting, forecasting, and financial discipline.
• Track key operational metrics and deliver data-driven business reviews to executive leadership.
• Oversee end-to-end Integrated Facilities Management (Hard & Soft Services) to ensure top-tier service delivery.
• Champion a strong safety and quality culture, ensuring full compliance with statutory regulations and audit standards.
• Drive continuous improvement and operational efficiency across all managed site operations.
• Lead, coach, and inspire a multi-disciplinary team spanning site operations, engineering, and management.
• Drive performance management, succession planning, and continuous capability development across the workforce.
• Serve as the principal strategic partner and senior escalation lead for key client accounts.
• Build enduring client relationships, ensuring service delivery meets or exceeds all contractual obligations.
• Drive organic business growth by expanding service offerings, cross-selling, and upselling within existing accounts.
• Lead bid and tender submissions, commercial reviews, and strategic presentations in partnership with commercial growth teams.
• Manage vendor and procurement strategies to optimize cost efficiency without sacrificing quality.
• Report directly to the Country Business Unit Director while remaining accountable to executive leadership and key stakeholders.

Skills

Facilities Management

Leadership

Multi-site ops

Vendor management

SLA/KPI delivery

Communication

CMMS/CAFM

Education

Bachelor’s Degree in Engineering or FM

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Regional General Manager (Facilities Management)

Your future company is a well-known real estate investment firm with diverse portfolios.

about the job

• Formulate and execute growth strategies aligned with market opportunities and organizational goals.
• Maintain complete P&L accountability, driving revenue targets, budgeting, forecasting, and financial discipline.
• Track key operational metrics and deliver data-driven business reviews to executive leadership.
• Oversee end-to-end Integrated Facilities Management (Hard & Soft Services) to ensure top-tier service delivery.
• Champion a strong safety and quality culture, ensuring full compliance with statutory regulations and audit standards.
• Drive continuous improvement and operational efficiency across all managed site operations.
• Lead, coach, and inspire a multi-disciplinary team spanning site operations, engineering, and management.
• Drive performance management, succession planning, and continuous capability development across the workforce.
• Serve as the principal strategic partner and senior escalation lead for key client accounts.
• Build enduring client relationships, ensuring service delivery meets or exceeds all contractual obligations.
• Drive organic business growth by expanding service offerings, cross-selling, and upselling within existing accounts.
• Lead bid and tender submissions, commercial reviews, and strategic presentations in partnership with commercial growth teams.
• Manage vendor and procurement strategies to optimize cost efficiency without sacrificing quality.
• Report directly to the Country Business Unit Director while remaining accountable to executive leadership and key stakeholders.

skills and experience required

• Bachelor’s Degree in Engineering (Mechanical/Electrical), Facilities Management, or an equivalent combination of relevant education and hands‑on experience.
• 8 to 12 years of progressive Facilities Management experience, with a proven track record in multi‑site or multi‑client portfolio operations and leadership roles.
• Demonstrated capability in leading, coaching, and retaining high‑performing operational and engineering teams.
• Solid background in Integrated Facilities Management, SLA/KPI delivery, vendor management, and statutory/QHSE compliance.
• Excellent communication, analytical, and problem‑solving skills, with the ability to handle complex and sensitive operational matters effectively.
• Strong leadership drive with a focus on continuous improvement and achieving positive operational and financial outcomes.
• Proficient in Microsoft Office; hands‑on familiarity with CMMS or CAFM systems is an added advantage.

culture and benefits

The hiring companies offer great development and internal career advancement opportunities. They have great work environment and value trust, transparency and a constant strive of excellence among their employees.

Skills

Facilities Management, Business Unit Leader , Business Development Manager , Area Manager (Property) , Head of Facility Management , Head of Property Management , Business Unit , Business Development , Strategic Business Manager

Qualification

no additional qualifications required

Education

Bachelor Degree