Regional Fulfillment Lead: Inventory, SLA & Team Growth

Omya Asia Pacific Sdn Bhd

Kuala Lumpur

On-site

MYR 120,000 - 180,000

Full time

3 days ago

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Job summary

Omya Asia Pacific Sdn Bhd seeks a Team Lead Fulfillment to supervise end-to-end regional fulfillment activities, including inventory management, inbound/outbound handling, returns, and warehouse coordination. You will lead a team of Fulfillment Specialists and Senior Specialists, ensuring on-time order fulfillment and compliance with global standards.

You will partner with 3PLs and internal stakeholders to manage stock, workflows, and cost performance, while mentoring and developing the team for

Qualifications

Bachelor or higher in logistics, supply chain or related field.
Proven track record in leading multi-site fulfillment operations.
Experience with inventory, inbound/outbound, returns and warehouse coordination.

Responsibilities

Oversee end-to-end fulfillment execution across multiple sites and 3PLs.
Allocate workload and manage performance of Fulfillment Specialists and Senior Specialists.
Translate targets, SLAs and KPIs into regular team priorities.
Handle escalations and fulfillment issues with warehouses, 3PLs, and stakeholders.
Ensure compliant fulfillment documentation and stock reconciliation.
Drive continuous improvement and cost control in regional operations.
Collaborate with internal service lines to ensure seamless logistics execution.