RECOVERY OFFICER

Runs Management Sdn Bhd; Kuala Lumpur; On-site; MYR 29,000 - 42,000; Full time

Benefits offered by this job

Attendance allowance

Attractive commission

Job summary

Runs Management Sdn Bhd in Kuala Lumpur is seeking a Recovery Officer to focus on credit recovery and debt collection. You will contact customers with outstanding payments and negotiate payment plans, while maintaining accurate account records.

This role follows a Monday–Friday schedule from 8:30 am to 5:30 pm, with Saturdays and Sundays off and no overtime. Attendance allowance and an attractive commission await the right candidate, with guidance and training provided to support performance.

Qualifications

• Age 45 years and below.
• Basic computer skills.
• Confident and willing to communicate with customers via telephone.
• Experience in collection field is an advantage but not mandatory.

Responsibilities

• Contact customers who have outstanding payments
• Manage and monitor customer accounts
• Negotiate payment plans according to customer suitability

Skills

Telephone communication

Basic computer skills

Customer contact

Job description

Recovery Officer role focused on credit recovery and debt collection. You will be responsible for contacting customers with outstanding payments, managing and monitoring customer accounts, and negotiating payment plans with customers according to their suitability.

Key responsibilities

Contact customers who have outstanding payments

Manage and monitor customer accounts

Negotiate payment plans according to customer suitability

About you

Age 45 years and below

Basic computer skills

Confident and willing to communicate with customers via telephone

Experience in collection field is an advantage but not mandatory

Attendance allowance

Attractive commission

Guidance and training provided

Monday to Friday work schedule

8.30 am to 5.30 pm working hours

Saturday and Sunday off

No overtime required

16 selected public holidays per year

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• How many years' experience do you have as a Recovery Officer?
• Which of the following types of qualifications do you have?