CREDIT RECOVERY OFFICER

Dhir & Partners Sdn Bhd; Kuala Lumpur; On-site; MYR 33,000 - 56,000; Full time

Benefits offered by this job

Maternity/Paternity leave

Opportunities for promotion

Attendance allowance

Commission and incentive provided

Job summary

Dhir & Partners Sdn Bhd is seeking a Debt Recovery Officer in Kuala Lumpur. The role focuses on collecting debts promptly while remaining polite, sensitive, and persistent to achieve targets.

You will handle negotiations, pre-legal actions, and provide administrative support to the team to ensure high client satisfaction. Fresh graduates are welcome, with opportunities for promotion and attendance allowances.

Qualifications

• Proven debt collection experience is a plus.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.
• Working knowledge of MS Office and databases.
• Excellent communication and people skills.
• Excellent in negotiating and persuading.
• Ability to be polite and compassionate without lacking confidence.
• Can works as a team.
• Fresh graduate welcome to apply.

Responsibilities

• Responsible for the collection of debts
• Prior to legal recovery proceedings
• Negotiating and make arrangements payment
• Provides administrative assistance to the team
• To ensure customers satisfied with the services provided

Skills

Debt collection

Negotiation

Communication

MS Office

Databases

Tools

MS Office

Database systems

Job description

You will be responsible for recovering the money owed in as little time as possible. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities:

Responsible for the collection of debts

Prior to legal recovery proceedings

Negotiating and make arrangements payment

Provides administrative assistance to the team

To ensure customers satisfied with the services provided

Requirements:

Proven experience as debt collector will be advantage

Experience in working with targets and tight deadlines

Knowledge of relevant legal requirements

Working knowledge of MS Office and databases

Excellent communication and people skills

Excellent in negotiating and persuading

Ability to be polite and compassionate without lacking confidence

Can works as a team

Fresh graduate welcome to apply

Maternity/Paternity leave

Opportunities for promotion

Attendance allowance

Commission and incentive provided

What can I earn as a Credit Recovery Officer