CREDIT RECOVERY OFFICER

Dhir & Partners Sdn Bhd; Muar; On-site; MYR 30,000 - 54,000; Full time

Benefits offered by this job

Maternity/Paternity leave

Opportunities for promotion

Attendance allowance

Commission and incentive provided

Job summary

Dhir & Partners Sdn Bhd in Malaysia is seeking a Credit Recovery Officer to actively collect debts and engage with clients to arrange payment plans. You will support the team with administrative tasks and ensure customer satisfaction while upholding professional standards.

The role emphasizes polite, sensitive communication, target-driven performance, and collaboration within a team. Fresh graduates are welcome to apply with potential career growth and incentives.

Qualifications

• Experience in debt collection is advantageous.
• Experience working with targets and tight deadlines.
• Knowledge of relevant legal requirements.

Responsibilities

• Responsible for the collection of debts.
• Prior to legal recovery proceedings.
• Negotiating and make arrangements payment.
• Provides administrative assistance to the team.
• To ensure customers satisfied with the services provided.

Skills

Debt collection

Negotiation

Communication

MS Office

Tools

MS Office

Databases

Job description

You will be responsible for recovering the money owed in as little time as possible. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task.

Responsibilities:

Responsible for the collection of debts

Prior to legal recovery proceedings

Negotiating and make arrangements payment

Provides administrative assistance to the team

To ensure customers satisfied with the services provided

Requirements:

Proven experience as debt collector will be advantage

Experience in working with targets and tight deadlines

Knowledge of relevant legal requirements

Working knowledge of MS Office and databases

Excellent communication and people skills

Excellent in negotiating and persuading

Ability to be polite and compassionate without lacking confidence

Can works as a team

Fresh graduate welcome to apply

• Maternity/Paternity leave
• Opportunities for promotion
• Attendance allowance
• Commission and incentive provided

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• Which of the following Microsoft Office products are you experienced with? Which of the following statements best describes your right to work in Malaysia? What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a Credit Recovery Officer?

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