Receptionist

IOT Manufacturing Sdn Bhd; Pasir Gudang; On-site; MYR 20,000 - 27,000; Full time

Job summary

IOT Manufacturing Sdn Bhd in Pasir Gudang, Johor is seeking a friendly, professional receptionist to be the first point of contact for visitors and callers. You will welcome guests, coordinate meetings and support general office administration.

If you have strong organisational and communication skills, can multitask, and work both independently and with a team, this role offers a hands-on environment in a busy manufacturing office.

Qualifications

• Minimum SPM or diploma or equivalent.
• Experience in reception/front desk/customer service is a plus.
• Good communication and interpersonal skills.
• Able to communicate effectively in Bahasa Malaysia and English.
• Basic computer skills and time management.

Responsibilities

• Welcome and assist visitors, guests and clients in a professional and courteous manner.
• Answer, screen and transfer incoming telephone calls.
• Handle general enquiries and provide accurate information.
• Manage visitor registration and issue visitor passes when required.
• Receive, sort and distribute incoming mail, parcels and documents.
• Manage meeting room bookings and assist with meeting arrangements.
• Maintain a clean, organised and professional reception area.
• Perform basic administrative duties such as filing, photocopying, scanning and data entry.
• Coordinate incoming and outgoing courier services.
• Monitor office supplies and inform the relevant person when replenishment is required.
• Assist with general office administration and other duties assigned by management.
• Maintain confidentiality of company and visitor information.
• Follow company policies, procedures and workplace safety requirements.

Skills

Customer service

Communication

Time management

Teamwork

Education

SPM/ Diploma or equivalent

Tools

Microsoft Office

Job description

We are looking for a friendly, professional and organised Receptionist to be the first point of contact for our company. You will be responsible for welcoming visitors, handling calls and enquiries, supporting meeting arrangements, and assisting with general office administration.

If you enjoy interacting with people, have good organisational skills and can manage multiple administrative tasks efficiently, we would love to hear from you.

Key Responsibilities

Welcome and assist visitors, guests and clients in a professional and courteous manner.

Answer, screen and transfer incoming telephone calls.

Handle general enquiries and provide accurate information.

Manage visitor registration and issue visitor passes when required.

Receive, sort and distribute incoming mail, parcels and documents.

Manage meeting room bookings and assist with meeting arrangements.

Maintain a clean, organised and professional reception area.

Perform basic administrative duties such as filing, photocopying, scanning and data entry.

Coordinate incoming and outgoing courier services.

Monitor office supplies and inform the relevant person when replenishment is required.

Assist with general office administration and other duties assigned by management.

Maintain confidentiality of company and visitor information.

Follow company policies, procedures and workplace safety requirements.

Requirements

Minimum SPM / Diploma or equivalent.

Previous experience in reception, front desk, customer service or administration is an advantage.

Good communication and interpersonal skills.

Pleasant, confident and professional personality.

Able to communicate effectively in Bahasa Malaysia and English.

Basic computer skills, including Microsoft Office.

Good organisational and time-management skills.

Able to work independently as well as part of a team.

Responsible, punctual and attentive to detail.