RECEPTIONIST

PEMBINAAN KEKAL MEWAH SDN BHD; West Coast Division; On-site; MYR 24,000 - 30,000; Full time

Job summary

Pembinaan Kekal Mewah Sdn Bhd in Kota Kinabalu, Sabah, is seeking a professional Receptionist on a contract basis to welcome visitors and support daily office operations.

You will manage the reception area, operate the telephone system, schedule appointments, process mail, maintain records and provide general administrative assistance to multiple departments.

The role requires excellent communication, organisation, discretion, and a friendly, patient demeanor in a fast-paced environment.

Qualifications

• Excellent communication is essential for greeting visitors and handling inquiries.
• Organisational and time management skills are required to prioritise tasks.
• Proficiency in Microsoft Office and basic computer skills are expected.
• Previous reception or customer service experience is highly desirable.

Responsibilities

• Greet and welcome all visitors, clients and delivery personnel.
• Operate the telephone system and direct calls to departments.
• Maintain a clean, organised reception area and desk.
• Process incoming/outgoing mail, parcels and deliveries.
• Schedule and confirm staff/client appointments.
• Maintain visitor/appointment records using computer systems.
• Provide administrative support to various departments.
• Handle general inquiries and direct visitors as needed.
• Assist with photocopying, filing and other clerical duties.
• Ensure compliance with health and safety procedures and company policies.

Skills

Excellent communication

Organisational and time management

Microsoft Office proficiency

Customer service experience desirable

Tools

Telephone switchboard systems

Job description

About the role

We are seeking a professional and welcoming Receptionist to join our company in Kota Kinabalu, Sabah. This is a contract position that plays a vital role in creating a positive first impression for our clients, visitors and business partners. As the face of our organisation, you will be responsible for managing our reception area and ensuring that all visitors receive exceptional service and support. This role is essential to maintaining the smooth operation of our office and contributing to our company's professional image and reputation.

Key responsibilities

• Greeting and welcoming all visitors, clients and delivery personnel in a courteous and professional manner
• Operating the telephone system efficiently, answering calls and directing them to the appropriate departments or personnel
• Managing the reception desk and maintaining an organised, clean and welcoming reception area
• Processing incoming and outgoing mail, parcels and deliveries
• Scheduling and confirming appointments for staff members and clients
• Maintaining visitor and appointment records using computerised systems
• Providing administrative support to various departments as required
• Handling general inquiries and directing visitors to appropriate personnel or departments
• Assisting with photocopying, filing and other clerical duties
• Ensuring compliance with health and safety procedures and company policies

What we're looking for

• Excellent communication skills, both verbal and written, with a professional and courteous demeanour
• Strong organisational and time management abilities with the capacity to prioritise multiple tasks
• Proficiency in using computer systems, Microsoft Office and telephone switchboard systems
• A friendly, welcoming and patient approach to dealing with visitors and clients
• Ability to maintain confidentiality and handle sensitive information appropriately
• Attention to detail and accuracy in administrative and clerical work
• Flexibility and adaptability in a fast-paced office environment
• Previous reception or customer service experience is highly desirable
• Basic knowledge of office procedures and protocols

Established since 1986, Pembinaan Kekal Mewah Sdn Bhd (87157-T) has commenced business in activities involving infrastructure and production works. Along the years, the company has ventured in housing development and building construction. In 2005, the company expanded into agricultural palm oil and hotel industries.

PKM has also invested in resources that have been allocated in research and development into biochemical fields, tourism development and other fields both inhouse as well as external consultant.

Our initial and still continuing core businesses have educated our team to realize the drawbacks and successful aspects in managing the business via continuous improvement. The Company has put strong emphasis on updated technologies, incorprating training needs and adopting ISO principals.

We believe in building long term partnership with our valued clients, vendors and employees, and to further enhance our stakeholders' values. Hence, the choice on business always takes precedent deemed beneficiary to the State's economy on long-term basis.

Established since 1986, Pembinaan Kekal Mewah Sdn Bhd (87157-T) has commenced business in activities involving infrastructure and production works. Along the years, the company has ventured in housing development and building construction. In 2005, the company expanded into agricultural palm oil and hotel industries.

PKM has also invested in resources that have been allocated in research and development into biochemical fields, tourism development and other fields both inhouse as well as external consultant.

Our initial and still continuing core businesses have educated our team to realize the drawbacks and successful aspects in managing the business via continuous improvement. The Company has put strong emphasis on updated technologies, incorprating training needs and adopting ISO principals.

We believe in building long term partnership with our valued clients, vendors and employees, and to further enhance our stakeholders' values. Hence, the choice on business always takes precedent deemed beneficiary to the State's economy on long-term basis.