Administrative & Receptionist

ONG & RAYMOND HOR; Petaling Jaya; On-site; MYR 27,000 - 40,000; Full time

Job summary

ONG & RAYMOND HOR is seeking a reception and administrative professional in Selangor to manage front desk duties, greet visitors, and handle inquiries with professionalism. You will screen calls, direct messages, and support general admin tasks across the office.

The role requires strong communication, organisational skills, and the ability to work both independently and in a team. Fluency in English and Bahasa Malaysia is expected; Mandarin is an added advantage.

Qualifications

• Minimum SPM/STPM or Diploma in Business Administration or related field.
• Strong communication and interpersonal skills.
• Professional, customer-oriented and punctual.
• Good organisational skills with attention to detail.
• Proficient with MS Word and Excel.
• Able to communicate in English and Bahasa Malaysia; Mandarin is a plus.
• Able to work independently and in a team.
• Experience in administration, reception or customer service is advantageous.
• Law firm or professional services background is beneficial but not required.

Responsibilities

• Manage the reception/front desk and attend to visitors, clients, and general enquiries in a professional and courteous manner.
• Answer, screen, and direct incoming phone calls and messages to staff.
• Receive and distribute incoming mail, documents, parcels, and correspondence.
• Assist with general administrative duties including filing, photocopying, scanning, printing, and document prep.
• Maintain proper records and filing of office documents.
• Coordinate appointments, meetings, and visitors as required.
• Monitor office supplies and liaise for replenishment as needed.
• Assist with basic branch coordination and communication with staff, clients, vendors, and external parties.
• Ensure reception area and common office spaces are neat and presentable.
• Perform other administrative duties as assigned by Management.

Skills

Communication skills

Interpersonal skills

Organizational skills

Microsoft Word

Excel

English & Bahasa Malaysia

Education

SPM/STPM/Diploma in Business Administration

Tools

Microsoft Word

Excel

Job description

This is a reception and administrative role responsible for managing the front desk, attending to visitors, clients, and general enquiries in a professional and courteous manner.

Key responsibilities

Manage the reception/front desk and attend to visitors, clients, and general enquiries in a professional and courteous manner

Answer, screen, and direct incoming phone calls and messages to the appropriate staff

Receive and distribute incoming mail, documents, parcels, and correspondence

Assist with general administrative and clerical duties, including filing, photocopying, scanning, printing, and document preparation

Maintain proper records and filing of office documents

Coordinate appointments, meetings, and visitors when required

Monitor office supplies and liaise with relevant parties for replenishment when necessary

Assist with basic branch coordination and communication with staff, clients, vendors, and external parties

Ensure the reception area and common office areas are kept neat, organised, and presentable

Perform other administrative duties and ad hoc tasks assigned by the Management or Branch PIC

About you

Minimum SPM/STPM/Diploma in Business Administration, Management, or a related field

Good communication and interpersonal skills

Pleasant, professional, and customer-oriented personality

Good organisational skills with attention to detail

Basic computer skills, including Microsoft Word and Excel

Able to communicate in English and Bahasa Malaysia; Mandarin would be an added advantage

Able to work independently as well as with a team

Responsible, punctual, organised, and willing to learn

Prior experience in administration, reception, customer service, or a similar role will be an advantage

Previous experience in a law firm or professional services environment is an advantage but not compulsory