Receptionist / Personal Assistant

Naturemed Mobility SDN.BHD; Gelang Patah; On-site; MYR 26,000 - 39,000; Full time

Benefits offered by this job

Full training on services and systems

Growth opportunities within the team

Supportive, close-knit team

Job summary

Origin Physio is a growing physiotherapy and wellness company based at Forest City Golf & Resort, serving golfers and active clients. You will be the first point of contact for clients, handling enquiries and managing the front desk operations.

Key responsibilities include answering calls, scheduling appointments, learning services and promotions, coordinating with physiotherapists, and supporting admin tasks. The role requires proactive, organized individuals with strong customer skills.

Qualifications

• 3+ years experience as a receptionist, front desk executive, PA or admin assistant.
• Experience in handling calls and managing appointment schedules.
• Proactive, organised and capable of juggling multiple tasks.
• Friendly and confident with customers.
• Basic computer skills (Microsoft Office/Google Workspace, booking systems).
• Able to speak English; Mandarin and/or Malay is an advantage.
• Experience in healthcare, wellness or hospitality is a plus.

Responsibilities

• Answer calls, messages and walk-in enquiries.
• Schedule, confirm and manage client appointments.
• Learn our services and promotions and explain them clearly to clients.
• Coordinate with physiotherapists on schedules, client needs and follow-ups.
• Support daily admin work such as records, filing, payments and simple reports.
• Spot what needs doing and take care of it without waiting to be asked.

Skills

Call handling

Appointment scheduling

Customer service

Multitasking

English language

Tools

MS Office

Google Workspace

Booking systems

Job description

Origin Physio is a growing physiotherapy and wellness company based at Forest City Golf & Resort, serving golfers and active clients. You will be the first point of contact for clients, handling enquiries and managing the front desk operations.

Key responsibilities

• Answer calls, messages and walk-in enquiries
• Schedule, confirm and manage client appointments
• Learn our services and current promotions, and explain them clearly to clients
• Coordinate with our physiotherapists on schedules, client needs and follow-ups
• Support daily admin work such as records, filing, payments and simple reports
• Spot what needs doing and take care of it without waiting to be asked

About you

• At least 3 years of experience as a receptionist, front desk executive, PA or admin assistant
• Experienced in handling calls and managing appointment schedules
• Proactive, organised and comfortable juggling multiple tasks
• Friendly and confident with customers
• Basic computer skills (Microsoft Office/Google Workspace, booking systems)
• Able to speak English; Mandarin and/or Malay is an advantage
• Experience in healthcare, wellness or hospitality is a plus

About us

Origin Physio is a growing physiotherapy and wellness company based at Forest City Golf & Resort, serving golfers and active clients.

• Full training on our services and systems
• Room to grow into a bigger operations role as the company expands
• A supportive, close-knit team