Admin Assistant cum Marketing

JOGOHEALTH STROKE & PHYSIOTHERAPY; Shah Alam; On-site; MYR 20,000 - 23,000; Full time

Job summary

JOGOHEALTH STROKE & PHYSIOTHERAPY is seeking an Admin Assistant cum Marketing to join our team in Malaysia. The role blends front desk duties with basic marketing, customer follow-up and appointment coordination, offering exposure to healthcare services and promotional activities.

The ideal candidate will have a diploma or SPM, good communication skills and the ability to handling calls and WhatsApp inquiries.

Qualifications

• SPM/Diploma in Business Administration, Marketing, Management or related field.
• Good communication and interpersonal skills.
• Comfortable with phone calls and WhatsApp communications.
• Basic computer skills with Office/Workspace.
• Willing to learn and work independently or in a team.
• Experience in admin, customer service or marketing is an advantage.
• Healthcare environment interest and customer focus.

Responsibilities

• Manage daily reception and front desk operations.
• Answer incoming calls, WhatsApp enquiries and customer enquiries.
• Handle appointments, patient registration and basic administrative tasks.
• Prepare documents, filing and data entry.
• Manage incoming/outgoing mail and courier arrangements.
• Monitor office supplies and maintain a neat reception area.
• Assist with daily centre operations and other administrative duties.
• Follow up with enquiries and potential customers through WhatsApp and phone calls.
• Contact existing customers for follow-up and appointment arrangements.
• Promote physiotherapy services, packages and ongoing promotions.
• Assist in basic social media and marketing activities.
• Support marketing campaigns, events and promotional activities.
• Help generate new leads and convert enquiries into appointments.

Skills

Communication

Interpersonal skills

Teamwork

Problem solving

Education

SPM/Diploma in Business Administration/Marketing/Management

Tools

Microsoft Office

Google Workspace

Job description

We are looking for a responsible, friendly and motivated Admin Assistant cum Marketing to join our team. This role combines daily administrative and front desk responsibilities with basic marketing, customer follow-up and appointment coordination.

Key Responsibilities

• Manage daily reception and front desk operations.
• Answer incoming calls, WhatsApp enquiries and customer enquiries.
• Handle appointments, patient registration and basic administrative tasks.
• Prepare documents, filing and data entry.
• Manage incoming/outgoing mail and courier arrangements.
• Monitor office supplies and maintain a neat reception area.
• Assist with daily centre operations and other administrative duties.
• Follow up with enquiries and potential customers through WhatsApp and phone calls.
• Contact existing customers for follow-up and appointment arrangements.
• Promote physiotherapy services, packages and ongoing promotions.
• Assist in basic social media and marketing activities.
• Support marketing campaigns, events and promotional activities.
• Help generate new leads and convert enquiries into appointments.

Requirements

• Minimum SPM/Diploma in Business Administration, Marketing, Management or related field.
• Good communication and interpersonal skills.
• Comfortable communicating with customers through phone calls and WhatsApp.
• Basic computer skills, including Microsoft Office/Google Workspace.
• Positive attitude, responsible and willing to learn.
• Able to work independently and as part of a team.
• Previous experience in administration, customer service or marketing is an advantage.
• Friendly and supportive team.
• Opportunity to learn both administration and marketing.
• Career growth and promotion opportunities.
• Suitable for candidates who enjoy communicating with customers and working in a healthcare environment.

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