Receptionist/Front Desk-The Silk Spa

A Cuts Hair & Beauty Care Sdn. Bhd; Iskandar Puteri; On-site; MYR 24,000 - 36,000; Full time

Job summary

A Cuts Hair & Beauty Care Sdn. Bhd. is seeking a Front Desk Receptionist to warmly greet clients, manage spa bookings, and handle inquiries at Eco Botanic 2. You will coordinate with therapists and support daily operations, ensuring a smooth and welcoming reception experience.

Excellent English and Malay communication, a friendly and presentable demeanor, and the ability to multitask are essential. Fresh graduates are welcome to apply and working hours are 10:00AM – 7:00PM.

Qualifications

• Fluent in English and Malay; customer-service oriented.
• Strong communication and interpersonal skills.
• Able to multitask and work independently.

Responsibilities

• Welcome and assist customers in a warm and professional manner.
• Manage appointments, bookings, rescheduling, and customer enquiries.
• Handle phone calls, WhatsApp messages, and other customer communications.
• Explain spa treatments, packages, promotions, and services to customers.
• Process payments and assist with daily front desk transactions.
• Maintain customer records and ensure reception area is clean and organized.
• Coordinate with therapists and support smooth daily spa operations.
• Provide excellent customer service and ensure customers have a pleasant experience.

Skills

Bilingual English-Malay

Communication

Interpersonal skills

Multitasking

Job description

Welcome and assist customers in a warm and professional manner.

Manage appointments, bookings, rescheduling, and customer enquiries.

Handle phone calls, WhatsApp messages, and other customer communications.

Explain spa treatments, packages, promotions, and services to customers.

Process payments and assist with daily front desk transactions.

Maintain customer records and ensure reception area is clean and organized.

Coordinate with therapists and support smooth daily spa operations.

Provide excellent customer service and ensure customers have a pleasant experience.

Requirements

Able to communicate well in English and Malay.

Friendly, polite, presentable, and service-oriented.

Good communication and interpersonal skills.

Able to multitask and work independently.

Previous experience in spa, beauty, hospitality, or customer service is an advantage.

Fresh graduates are welcome to apply.

Working Hours: 10:00AM – 7:00PM

Location: Eco Botanic 2

What can I earn as a Front Desk Receptionist