Receptionist

Jones Lang LaSalle Property Consultants Pte Ltd; Kuala Lumpur; On-site; MYR 33,000 - 47,000; Full time

Job summary

Jones Lang LaSalle Property Consultants is seeking a professional and welcoming Receptionist cum Mailroom to join our team in George Town, Penang. This full-time role handles front-of-house reception duties and mailroom operations to ensure a seamless experience for clients, visitors and colleagues.

Requirements include a minimum of 2 years in a reception or front‑office role, excellent communication skills, and English fluency with Mandarin and Bahasa Malaysia as desirable assets.

Qualifications

• Minimum 2 years' experience in a reception, mailroom or similar front‑office administrative role.
• Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders.
• Fluency in English; Mandarin and Bahasa Malaysia are desirable.

Responsibilities

• Greet and welcome visitors, clients and staff in a professional manner.
• Answer, screen and direct incoming telephone calls to appropriate departments.
• Receive, sort, process and distribute incoming mail and parcels to relevant departments.
• Maintain the reception and mailroom areas in a clean, organised condition.
• Liaise with couriers, security personnel and maintenance teams.

Skills

Reception experience

Front-office

English fluency

MS Office

Multilingual (Mandarin/BM)

Tools

Microsoft Office

Reception software

Job description

About the role

Jones Lang LaSalle Property Consultants is seeking a professional and welcoming Receptionist cum Mailroom to join our team in George Town, Penang. This is a full-time position that plays a vital role in creating a positive first impression for our clients, visitors and stakeholders. As the first point of contact for our organisation, you will be responsible for managing both front‑of‑house reception duties and mailroom operations, ensuring a seamless experience for everyone who interacts with our company. This position is integral to maintaining the professional standards and operational efficiency that Jones Lang LaSalle is known for.

Key responsibilities

• Greet and welcome visitors, clients and staff in a professional and courteous manner upon arrival
• Answer, screen and direct incoming telephone calls to appropriate departments and staff members
• Receive, sort, process and distribute incoming mail, parcels and packages to relevant departments in a timely manner
• Manage outgoing mail and courier services, ensuring proper documentation and tracking
• Maintain the reception and mailroom areas in a clean, organised and welcoming condition
• Manage visitor sign‑in procedures and issue visitor badges in accordance with security protocols
• Schedule and coordinate meeting rooms and facilities as requested
• Handle general office enquiries and provide information about the company and its services
• Maintain a record of deliveries and ensure proper handling of confidential materials
• Perform administrative tasks such as photocopying, filing and data entry as required
• Liaise with external service providers including couriers, security personnel and maintenance teams
• Support other office staff with ad hoc administrative duties to ensure smooth office operations

What we're looking for

• Minimum 2 years' experience in a reception, mailroom or similar front‑office administrative role
• Excellent communication skills, both verbal and written, with the ability to interact professionally with diverse stakeholders
• Strong organisational and time management abilities with the capacity to manage multiple tasks simultaneously
• Proficiency in using Microsoft Office applications and familiarity with reception management software
• A friendly, professional demeanour and customer‑service oriented attitude
• Ability to handle confidential information with discretion and maintain high standards of confidentiality
• Basic knowledge of mail handling procedures and office security protocols
• Flexibility and willingness to support other departments and adapt to changing priorities
• Fluency in English is essential; additional languages such as Mandarin, Bahasa Malaysia or other Asian languages are highly desirable. We are seeking candidates proficient in both English and Mandarin to effectively communicate with our diverse client base and stakeholders.
• Attention to detail and accuracy in record‑keeping and administrative documentation

What we offer

Jones Lang LaSalle is committed to providing a supportive and rewarding work environment where your contributions are valued and recognised. We offer a competitive remuneration package, opportunities for professional development and career progression within a global property consultancy firm. Our workplace culture emphasises collaboration, innovation and excellence. We provide access to training programmes to enhance your skills and knowledge, a friendly and inclusive team environment, and support for work‑life balance. We believe in investing in our employees' growth and wellbeing, and we encourage applications from all qualified candidates.

About us

Jones Lang LaSalle Property Consultants is a leading global real estate services firm providing comprehensive property and investment advisory services to clients worldwide. With a strong presence across Asia Pacific and beyond, we deliver expert solutions in property leasing, sales, valuation, facilities management and corporate advisory. Our team in Penang is part of this international network, serving local and multinational clients with professionalism, expertise and integrity. We are committed to maintaining the highest standards of client service and creating an environment where our talented team members can thrive and make meaningful contributions to our success.