Receptionist- Mandarin Speaker (Johor Bahru)

HR Pro Sdn Bhd; Johor Bahru; On-site; MYR 20,000 - 36,000; Full time

Job summary

HR Pro Sdn Bhd is seeking a friendly receptionist to greet clients and manage front desk duties, while providing essential clerical support to lawyers and staff. The role requires professional appearance and strong customer-service mindset, with proficiency in Microsoft Office.

You will handle calls and enquiries, coordinate appointments, maintain a welcoming reception, and ensure confidentiality of client information in a professional services environment.

Qualifications

• Minimum SPM qualification or equivalent.
• Experience as receptionist, front desk executive, admin assistant or similar preferred.
• Experience in a law firm or professional services is an advantage.
• Excellent communication and interpersonal skills with a customer-service mindset.
• Professional appearance and positive attitude.
• Strong organizational and multitasking abilities with attention to detail.
• Proficient in Microsoft Office.

Responsibilities

• Greet and welcome clients, visitors, and business associates professionally.
• Handle incoming calls, emails, and enquiries promptly and direct to appropriate personnel.
• Coordinate and manage appointments, meeting room bookings, and client visits.
• Maintain a neat reception area.
• Provide general admin support including filing, data entry, mail handling.
• Assist lawyers and office staff with day-to-day operations.
• Handle client information and firm documents with confidentiality.

Skills

Communication skills

Interpersonal skills

Customer service

Organizational skills

Multitasking

Attention to detail

Microsoft Office

Education

SPM qualification

Job description

Greet and welcome clients, visitors, and business associates in a professional, courteous, and friendly manner.

Handle incoming telephone calls, emails, and general enquiries promptly and professionally, directing them to the appropriate personnel.

Coordinate and manage appointments, meeting room bookings, and client visits.

Maintain a neat, organized, and welcoming reception area to ensure a positive first impression of the firm.

Perform general administrative and clerical duties, including filing, document management, data entry, and handling incoming and outgoing mail.

Provide administrative and clerical support to lawyers and office staff as required.

Assist with day-to-day office operations and other ad-hoc administrative tasks as assigned.

Handle client information and firm documents with a high level of professionalism, discretion, and confidentiality.

Requirements

Minimum SPM qualification or equivalent.

Previous experience as a Receptionist, Front Desk Executive, Administrative Assistant, or in a similar role is preferred.

Experience in a law firm or professional services environment will be an added advantage.

Excellent communication and interpersonal skills with a strong customer-service mindset.

Professional appearance, pleasant personality, and positive working attitude.

Strong organizational and multitasking skills with good attention to detail.

Proficient in Microsoft Office

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Hirer responsiveness Salary match Number of applicants

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• How many years' experience do you have as a receptionist?
• Which of the following Microsoft Office products are you experienced with?
• How many years' experience do you have as a General Clerk?

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