Reception

Ark De Glory; Selangor; On-site; MYR 36,000 - 50,000; Full time

Benefits offered by this job

Competitive salary package

Professional environment

Growth opportunities

Work-life balance

Job summary

Ark De Glory in Selangor is seeking a dedicated Reception team member for a full-time role. You will be the first point of contact for visitors and clients, ensuring a professional experience and smooth communications across departments.

The role requires strong communication and organisational skills, with a focus on accuracy, discretion, and a friendly, welcoming demeanor to support a positive office environment.

Qualifications

• Excellent communication skills to interact professionally with visitors and stakeholders.
• Strong organisational and time-management abilities to multitask in a busy office.
• Proficiency in MS Office and basic computer literacy.
• Experience in a reception or similar customer-facing administrative role is preferred.
• Attention to detail and discretion in handling information.

Responsibilities

• Greeting visitors, clients and stakeholders with warmth and professionalism.
• Managing incoming telephone calls and directing them appropriately.
• Scheduling and coordinating meetings, appointments and conference room bookings.
• Maintaining visitor logs and keeping the reception area welcoming and organised.
• Responding to written enquiries via email and other channels promptly.
• Providing administrative support to various departments as required.
• Handling mail distribution and secure document management.
• Supporting day-to-day office operations and special events.
• Assisting with basic office tasks such as photocopying, filing and data entry.

Skills

Excellent communication

Organisational skills

MS Office proficiency

Customer-facing experience

Calm and patient demeanor

Education

Secondary education minimum

Tertiary qualification advantageous

Tools

Microsoft Office

Job description

About us

Ark De Glory is a dynamic and forward-thinking organisation committed to delivering exceptional service and maintaining a professional, welcoming environment for all visitors and stakeholders. We pride ourselves on our collaborative culture and our dedication to creating a positive workplace where every team member contributes to our success.

About the role

We are seeking an enthusiastic and professional Reception team member to join Ark De Glory on a full-time basis in our Selangor office. As a Reception team member, you will be the first point of contact for visitors, clients, and stakeholders, playing a crucial role in shaping their experience with our organisation. This position is integral to maintaining the professional image and efficient operations of our office, ensuring that all incoming and outgoing communications are handled with care and professionalism.

What you'll be doing

• Greeting visitors, clients, and stakeholders with warmth and professionalism
• Managing incoming telephone calls and directing them to the appropriate department or individual
• Scheduling and coordinating meetings, appointments, and conference room bookings
• Maintaining accurate visitor logs and managing the reception area to ensure it remains welcoming and organised
• Responding to written enquiries via email and other communication channels in a timely manner
• Providing administrative support to various departments as required
• Handling mail distribution and ensuring secure document management
• Supporting the smooth running of day-to-day office operations and special events
• Assisting with basic office tasks such as photocopying, filing, and data entry

What we're looking for

• Excellent communication skills with the ability to interact professionally with people at all levels
• A calm and patient demeanour with strong problem-solving abilities
• Proven organisational and time-management skills with the ability to manage multiple tasks simultaneously
• Proficiency in Microsoft Office applications and general computer literacy
• Experience in a reception or similar customer-facing administrative role is preferred
• Strong attention to detail and accuracy when handling administrative tasks
• Ability to maintain professional confidentiality and discretion
• A friendly, welcoming personality with a genuine interest in providing excellent customer service
• Flexibility and adaptability in a fast-paced office environment
• Secondary education minimum; tertiary qualification or professional reception/administration certification is advantageous

What we offer

At Ark De Glory, we believe in supporting the wellbeing and professional development of our team members. We offer a competitive salary package, a professional and inclusive work environment, and opportunities for personal growth and development. We are committed to fostering a collaborative culture where your contributions are valued and recognised. As part of our commitment to employee satisfaction, we provide a supportive workplace where work-life balance is respected and where you can thrive both professionally and personally.