Quality Assurance (QA) Intern

Fitson; Kulai; On-site; MYR 36,000 - 58,000; Full time

Benefits offered by this job

Attractive remuneration

Career growth

Work-life balance

Job summary

Fitson, based in Malaysia, seeks a QA role to oversee product testing during R&D and production, conduct investigations of quality issues, and ensure adherence to ISO procedures. The successful candidate will coordinate with Production and Tooling, handle customer complaints, and maintain the QA lab.

Strong communication and independence are essential for timely improvements and compliance. The role offers attractive remuneration with opportunities for growth, and a balance between quality

Qualifications

• Minimum STPM / Diploma / Advanced /Degree holders or its equivalent.
• Knowledge of plastic, rubber, silicone mechanical structure will be an added advantage.
• Able to work independently and meet deadlines.
• Possess good interpersonal and communication skills including strong written and verbal communication skills.

Responsibilities

• Conduct product testing during R&D stage or engineering changes; prepare testing reports.
• Monitor production cycle and perform regular tests to identify malfunctions early.
• Liaise with Production and Tooling to resolve product quality issues.
• Prepare ISO procedures and work instructions for compliance by all parties.
• Handle customer complaints; perform root cause analysis and coordinate corrective actions.
• Prepare customer complaint analysis reports.
• Troubleshoot, report, and highlight variance/defects.
• Maintain and operate QA laboratory per internal testing requirements.
• Report major quality, environment, OH&S non-conformities and ISO MR.
• Implement preventive actions for quality, environment and OH&S controls.

Skills

QA testing

Root cause analysis

Documentation

Communication skills

Problem solving

Attention to detail

Education

Diploma or Degree

Tools

QA tools

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Founded in 1984 in Singapore, Fitson specializes in producing high quality baby and mother care products for well-established international baby brands. Fitson provides a full scope of services which encompasses the initial stages of design conceptualisation, tool design & fabrication, product innovation, manufacturing to complete packaging and delivery.

What do you need do in this role:

• To conduct product testing during R&D stage or any engineering change. Preparation of testing report after testing completed.
• Monitor the entire production cycle and perform regular tests to identify potential malfunctions as early as possible.
• To liaise closely with Production and Tooling Department to find solution of product quality issue.
• To prepare the ISO’s procedure and work instructions and all parties are comply to it.
• To handle customer complaints, including conduct root causes analysis and work together with production team for corrective actions.
• To prepare customer complaint analysis report.
• Trouble shooting, reporting and highlighting variance / defects.
• Maintain and execute QA laboratory in line with internal product testing requirements.
• To report major quality, environment, OH&S non-conformity and ISO MR.
• Implement preventive action for quality, environment and OH&S controls.

What do you need to have to be successful in this role:

• Minimum STPM / Diploma / Advanced /Degree holders or its equivalent.
• Knowledge of plastic, rubber, silicone mechanical structure will be an added advantage.
• Able to work independently and meet deadlines.
• Possess good interpersonal and communication skills including strong written and verbal communication skills.

What are the benefits waiting for you:

• Attractive remuneration and package will commensurate with experience and qualification
• Fair work-life balance.
• Opportunities for growth and advancement awaits the successful candidate.