Quality Assurance Manager

Michael Page; Negeri Sembilan; On-site; MYR 180,000 - 280,000; Full time

Benefits offered by this job

MNC exposure

Permanent role with growth

Job summary

Michael Page is recruiting for a senior quality leader in Malaysia to define and drive enterprise-wide quality strategy and transformation within a plastic packaging client.

The role requires leading quality improvements, managing QA teams, and collaborating with cross-functional teams to ensure products meet customer and regulatory requirements.

Qualifications

• Bachelor's degree in engineering, science or related technical discipline.
• Minimum 6 years in Quality/QA/QMS or manufacturing.
• At least 3 years leadership experience.
• Experience in plastic packaging is an advantage.
• Strong leadership, communication, and problem-solving skills.

Responsibilities

• Lead and drive overall quality strategy, systems, and continuous improvement programmes.
• Develop and manage annual quality plans, budgets, team development initiatives, and key projects.
• Establish and maintain quality standards to meet customer expectations and business requirements.
• Lead investigations and problem-solving activities related to quality issues, defects, and non-conformities.
• Review and approve the disposition process for non-conforming products.
• Manage supplier quality programmes, audits, performance reviews, and corrective actions.
• Partner with cross-functional teams to support new product introductions and project development.
• Lead quality improvement projects to enhance product quality, process capability, and system effectiveness.
• Strengthen and maintain the Quality Management System (QMS) for compliance and operational effectiveness.
• Support implementation of quality systems for new facilities or business units.
• Provide leadership, coaching, and development for the Quality Assurance team.
• Build a quality-focused culture across the organisation and promote best practices.

Skills

Quality leadership

Strategic planning

Problem solving

Stakeholder management

English proficiency

Education

Bachelor's Degree in Engineering/Science or related technical discipline

Tools

Quality Management Systems

Auditing

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

• Lead and drive the overall quality strategy, systems, and continuous improvement programmes.
• Develop and manage annual quality plans, budgets, team development initiatives, and key projects.
• Establish and maintain quality standards to ensure products meet customer expectations and business requirements.
• Lead investigations and problem-solving activities related to quality issues, defects, and non-conformities.
• Review and approve the disposition process for non-conforming products.
• Manage supplier quality programmes, audits, performance reviews, and corrective action follow-ups.
• Partner with cross-functional teams to support new product introductions and project development activities.
• Lead quality improvement projects to enhance product quality, process capability, and system effectiveness.
• Strengthen and maintain the Quality Management System (QMS) to ensure compliance and operational effectiveness.
• Support the implementation of quality systems for new facilities or business units when required.
• Provide leadership, coaching, and development for the Quality Assurance team.
• Build a quality-focused culture across the organisation and promote best practices.

• Lead and drive the overall quality strategy, systems, and continuous improvement programmes.
• Develop and manage annual quality plans, budgets, team development initiatives, and key projects.
• Establish and maintain quality standards to ensure products meet customer expectations and business requirements.
• Lead investigations and problem-solving activities related to quality issues, defects, and non-conformities.
• Review and approve the disposition process for non-conforming products.
• Manage supplier quality programmes, audits, performance reviews, and corrective action follow-ups.
• Partner with cross-functional teams to support new product introductions and project development activities.
• Lead quality improvement projects to enhance product quality, process capability, and system effectiveness.
• Strengthen and maintain the Quality Management System (QMS) to ensure compliance and operational effectiveness.
• Support the implementation of quality systems for new facilities or business units when required.
• Provide leadership, coaching, and development for the Quality Assurance team.
• Build a quality-focused culture across the organisation and promote best practices.

Lead enterprise-wide quality strategy and transformationDrive continuous improvement across manufacturing operations

• Bachelor's Degree in Engineering, Science, or a related technical discipline.
• At least 6 years of experience in Quality, Quality Assurance, Quality Management Systems, or manufacturing environments.
• Minimum 3 years of leadership or people management experience.
• Experience within plastic manufacturing or packaging manufacturing environments is an advantage.
• Strong leadership, coaching, and team management capabilities.
• Effective communication and stakeholder management skills.
• Proficient in English and computer applications.
• Sound knowledge of production quality control, Quality Management Systems, auditing processes, and quality improvement tools.
• Knowledge of plastic materials, manufacturing processes, and related technologies is preferred.
• Experience managing customer complaints, product testing, and calibration activities.
• Strong analytical and problem-solving skills with a continuous improvement mindset.

Our client is a well-established organisation dealing in plastic packaging. They are committed to operational excellence, innovation, and delivering high-quality products that meet customer and regulatory requirements.

• Opportunity to work within an established multinational corporation (MNC).
• Permanent employment with career development opportunities.