Quality Manager

Sonoco; Seremban; On-site; MYR 120,000 - 180,000; Full time

Benefits offered by this job

Competitive remuneration package

Contractual bonus & performance bonus

Free Hospitalization & Term Life 보험

Job summary

Jora Malaysia in Negeri Sembilan is seeking a QA/QC Manager to lead all QA and QC activities in the manufacturing plant, ensuring products meet quality specifications and customer requirements. You will drive CAPA, manage internal and external audits, ensure GMP/HACCP/ISO compliance, and develop the quality management system, while coaching the QA team to achieve operational excellence.

Candidates should have minimum 5 years in quality/manufacturing, a degree in engineering/science/material, and

Qualifications

• Degree in Engineering/Science/Material or equivalent.
• Minimum 5 years in Quality/Process Engineering in manufacturing.
• Experience in consumer packaging or FMCG is a plus.
• Proficient with MS Office; knowledge of ISO 9001/FSSC 22000 is preferred.
• Able to write SOPs and technical reports; strong communication skills.

Responsibilities

• Lead QA and QC activities to ensure consistent product quality.
• Ensure GMP/HACCP/ISO/FSSC compliance with standards and regulations.
• Develop, implement, and maintain quality management systems and CAPA.
• Monitor processes and analyze quality data to meet specs and targets.
• Lead audits (internal, external, customer, regulatory) and drive improvements.
• Investigate complaints and non-conformances with cross-functional teams.
• Coach and develop the Quality team through training and performance management.

Skills

Quality Assurance

Quality Control

CAPA

Audits

Leadership

Data analysis

SOP writing

Cross-functional collaboration

Regulatory compliance

Education

Bachelor's degree in Engineering/Science/Material

Tools

Microsoft Office

ISO 9001 knowledge

FSSC 22000 knowledge

FSC Quality Management System

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Key Tasks and Responsibilities:

Lead and manage overall Quality Assurance (QA) and Quality Control (QC) activities within the manufacturing plant to ensure consistent product quality and compliance with company standards.

Ensure compliance with GMP, HACCP, ISO, FSSC, food safety requirements, and all relevant legal and regulatory standards.

Develop, implement, and maintain quality management systems, continuous improvement initiatives, and effective corrective and preventive actions (CAPA).

Monitor production processes and analyze quality data to ensure products consistently meet quality specifications, customer requirements, and operational targets.

Lead internal audits, external audits, customer audits, and regulatory inspections to ensure ongoing compliance and system effectiveness.

Investigate customer complaints, non-conformance issues, and quality concerns, while working closely with cross-functional teams to drive operational excellence and continuous improvement.

Lead, coach, and develop the Quality team through training, performance management, and capability development.

Education/Academic Background:

Minimum Degree in Engineering/Science/Material discipline or equivalent

Experience:

Minimum 5 years’ working experience in Quality and/or process engineering function in manufacturing environment

Exposure and experience in consumer packaging or FMCG will be added advantage

Knowledge & Skill:

Proficient with Microsoft Office packages such as Word, Excel and Outlook

Knowledge of exposure in ISO 9001, FSSC 22000, FSC Quality Management System

Able to write SOP/SOC and technical report

Good communication skills and able to interact with all levels of people

Detail oriented and ensures accuracy and consistency in quality processes

Strong leadership skills to guide teams and drive quality initiatives effectively

Analytical mindset to use data for identifying root causes and improvements

Good communication skills to collaborate well across all organizational levels

Proactive attitude with the ability to anticipate issues and take initiative to resolve

Rewards:

Competitive remuneration package

Contractual bonus & performance bonus

Free Hospitalization & Term Life insurance